Switchboard Advisor
4 weeks ago
We are looking for a temporary Switchboard/Receptionist to work on an ongoing basis at a Middlesbrough Hospital;
Job description
To provide a switchboard and reception service in a high quality, efficient and cost-effective manner that meets the needs of the trust, staff and visitors.
Key Accountabilities and Responsibilities:
Ensure that all switchboard and reception functions are undertaken in a professional, competent, safe manner.
Comply with the company’s policies and procedures to ensure efficient and effective service delivery.
Undertake Duties as identified by the switchboard Supervisors and management.
Performance targets to be achieved to the agreed standards.
Log and respond to alarms raised on alarm panels and VDU.
Manning of reception desks, giving directions, issuing of keys and conducting patient searches with appropriate data protection procedures adhered to.
Logging and organising porter workload through the Porter Track system and use of radios.
Logging and allocation of works jobs, plumbing, electrical, maintenance issues and domestic cleans using the Concept workload system.
Ensure safe working practices are always maintained.
Advise the switchboard Supervisor of any issues associated with the switchboard and services reception.
Cooperation with police, Fire and other emergency services as appropriate.
Report any potential Health and Safety issues or defects.
Rota as follows
Week 1 Wednesday Thurs Frid 12.00-21.00
Week 2 Mon/Tue/ Sat /Sun 13.30-21.30
25.25 hours per week.
**Job Type**: Part-time
**Salary**: £10.37 per hour
Schedule:
- Overtime
- Weekend availability
Work Location: One location
