Head of Business Transformation Consulting

5 months ago

London, United Kingdom QBE Full time

Primary Details

Time Type: Full time

Worker Type: Employee

Head of Business Transformation Consulting

London

Permanent (Hybrid)

The Opportunity

QBE Europe is looking for recruit a Head of Business transformation Consulting to lead an established team in our London office focused on delivering an internal consultancy service and ensuring improved experience and maximised value of change. The role requires strong skills as a coach, facilitator, leader, influencer, and strategist.

Your new role- Lead the team of senior to mid
- level Internal Consultants that:
- Support the business with strategic initiatives as required, in particular where the internal capacity doesn’t exist in the respective business area or where the initiative spans two or more areas of the business.-
- Provide the business with structure, advice, and guidance and share best practice learnings as they work through new ideas and strategies.-
- Ensure that Business Cases approved for funding are appropriately articulated to deliver the intended benefits and beneficial outcomes for customers, and that there is a good awareness of the risks of the program achieving success and that those risks themselves are reasonable and understood by the key stakeholders.-
- Direct, organize, develop, and manage the Business Transformation Consulting team to ensure that people and processes are aligned with business needs and are fit for purpose. Including refreshing the engagement model and establishing clear accountabilities with business transformation representatives and the delivery teams within Transformation & Technology.- Promote excellence through the attraction, continual development, and retention of a high-quality team with the knowledge, skills, behaviours, and engagement levels to deliver excellent outcomes and service.- Work closely with the Business Architecture and Transformation Office leaders to provide joined-up oversight of the content of the EO Change portfolio with focus on the content and benefits of each programme.- Develop and maintain relationships of trust with senior leaders across the business to provide excellent client focus- Consult with and present to the Executive Management Board and other decision-making forums as required to develop the EO transformation agenda.- Bring external perspectives and business insights on latest market developments through attending and participating in industry seminars and reading relevant publications.- Play a key role, alongside other senior leaders within Transformation & Technology, in the shared leadership of the team, and its evolution and continuing effectiveness to support EO’s Transformation priorities.

About you- Exceptional leadership, communication and interpersonal skills.- Comfortable leading, influencing and collaborating with senior management and executives.- Excellent people management skills with proven ability to lead a team.- Strategic thinker and self-starter comfortable taking the lead on shaping initiatives with the ability to make connections across business areas.- Resilient to challenges and blockers- Collaborative and flexible, open to continued self-growth and learning.

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage.

That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. #LI-Hybrid

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include.

Employer of the Year 2022 Winner - Insurance Insider

British Claims Awards 2022 Winner - InsurTech Award

Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year

Working Families Best Practice Awards 2021
_Finalist for:_ Best COVID-19 Response

Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of t

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