Delivery Coordinator

3 months ago

Newbury, United Kingdom Vodafone Full time

**Location: London/Newbury + Hybrid**
**Salary: Excellent basic salary plus bonus and Vodafone benefits**

**Hours: 37.5 hours per week | Monday - Friday**
- **Hybrid**

At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

**Who We Are**

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join our Vodafone UK Networks team, where we’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.

**What you’ll do**

The EBU Fibre Services Delivery Coordinator is responsible for managing, and coordinating, fibre delivery works for non-project related customers’ orders through the Fibre Services subcontractors (civil engineering) and Design & Build teams.

Also, the Fibre Services Delivery Coordinator must combine a strong technical knowledge with great planning, organisational and communication skills, detail-oriented in order to achieve orders right first time, cost and exceeding customer expectations.

**Who you are**
- Proven ability to work under pressure and to tight timescales
- Detail oriented with good analytical skills
- Ability to troubleshoot and make appropriate decisions based on knowledge of Fibre Installation and assurance
- Logical thinker/problem solver who is self-motivated and a strong contributor within a team
- Confident, helpful, customer-oriented
- Ability to work independently on multiple activities, showing appropriate level of prioritisation and escalation skills
- Strong communication skills (written, verbal, interpersonal); must be service oriented

**What we offer**

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

**Together we can

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