Stock Purchasing
7 months ago
Coolblades is looking for a Customer Service Representatives who will be responsible for providing assistance to a company’s customers or clients. They will need to fulfil the following important duties to excel at their job:
- Raising support tickets to enable tracking and resolution of customer requests
- Taking telephone calls
- Dealing with returns
- Investigating and resolving customer complaints then closing support tickets
- Escalating inquiries to the appropriate team, when necessary
- Checking product or service availability
- Passing customer feedback onto the product or sales team to improve the organisation’s offerings
**Job Types**: Part-time, Permanent
**Salary**: £11.44 per hour
Expected hours: 22.5 per week
**Benefits**:
- Company events
- Discounted or free food
- Employee discount
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Blackpool, FY4 2RT: reliably commute or plan to relocate before starting work (required)
Application question(s):
**Education**:
- GCSE or equivalent (required)
**Experience**:
- office/admin: 2 years (required)
**Language**:
- Fluent english (required)
Work Location: In person
Reference ID: cus/02
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