Security Support Officer

2 months ago

Luton, United Kingdom Bidvest Noonan Full time

**About The Role**:
**Security Support Officer**

**Location: Luton, LU1**

**Salary: £11.42 per hour**

**Working: This role is to cover days and Nights as and when we require to cover holidays and sickness**

A fantastic opportunity has arisen within Bidvest Noonan for Security Officers, who will work at our client’s premises.

You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.

We require Officers to be SIA licenced - **Security Guarding/Door Supervision**

The Security Officer is required to provide an efficient, effective and professional security service.

**Duties as a Security Officer**
- Able to work on their own initiative as well as part of a team and have a proactive and ever evolving approach towards their duties.
- Able to achieve high standards in a fast-paced customer focused environment and to have an attitude that strives for continuous improvement.
- Have the ability to build and maintain effective working relationships with the client and all other service providers on the Shopping Centre.
- Able to adapt to new duties added to the assignment as the contract evolves.
- To prevent unauthorised access while remaining professional at all times.
- To assist and respond to all fire alarm activations in a calm and professional demeanour.
- To conduct regular patrols and as per the site’s assignment instructions.
- Report any patrol observations and or defects to the Security Manager as well as documenting it appropriately.
- To assist members of the public and or visitors who may need our help with local information.
- To conduct a thorough check of all identified vulnerable points of the Shopping Centre as well as ensuring all exits are secure and no risks are present or obstruct.
- To check for suspicious characters loitering around the Shopping Centre reporting all suspicious behaviours back to the team as well as the Security Manager.
- To prevent and detect fire, water leaks, and any potential safety hazards.
- To act as an ambassador for the Shopping Centre ensuring that their business is represented accordingly.

**Job role **requirements** **as a Security Officer**
- SIA Door Supervisor Licence required
- SIA CCTV Licence required
- Security Experience / Customer Service is required - ideally in a retail or public space area
- This position involves external patrolling throughout the shift so you must be physically fit to complete patrols internally and externally and able to stand/walk for extended periods when asked in all weathers
- Excellent levels of customer service & communication at all times
- Must have good command of English Language and IT skills
- Reliable, confident and committed
- Flexible in the approach to daily duties and additional events when held on site.
- The ability to work independently and as part of a team
- Have a calm personality capable of controlling difficult situations
- Be confident you are able to undertake 100% of all specific duties
- Be able to provide all the documentation and vetting information requested
- First Aid qualification is a bonus

**BENEFITS**
- Full uniform supplied
- Paid holidays
- Pension plan
- On-going training
- Progression opportunities
- WRKIT Employee Benefits Platform which give you access to savings at big retailers via
- Discounts/Cash back and Shopping Cards
- HSF - a health cash plan and personal accident benefit with added services

**About Us**:
Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

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