Runner

6 months ago


Poole, United Kingdom Branksome Full time

Rockwater Branksome is Dorset’s most premier beachfront destination venue situated right on Branksome beach. Rockwater isn't just a restaurant; it's a lifestyle, an experience, and a home away from home.

Our inviting venue boasts a rooftop restaurant where the day begins with incredible breakfast, followed by a delightful shift to a a luxurious small-plate sharing concept from midday until late. The Bar and Kitchen offers a buzzing atmosphere, family favourites, tasty cocktails, while our shack provides quick coffee and bites for those on the move. Whether it's a romantic dinner, a lively celebration, or a quick snack. Rockwater has a spot for every moment. Beyond dining, Rockwater pulses with life. Live music, DJ sessions, sunrise yoga, and invigorating sea swims fill our calendar with unique experiences you won't find anywhere else.

A Rockwater runner is a proactive, cheerful team player, with a passion for the hospitality industry. Working collaboratively with the team and guests to ensure service delivery and guest experience is of paramount importance. You will focus on exceeding the expectations of the customer, and providing the best possible experience, incorporating Rockwater standards of service requirements at all times.
- Ensure that all food and beverage items are delivered to the correct tables in a timely and professional manner.
- Use a tray at all times when delivering / clearing drinks and glassware.
- When delivering food, make sure guests have everything they require in terms of condiments, second drinks and anything else they might need before leaving the table.
- Clear empty glasses / plates and general debris from tables.
- Ensure all cutlery is clean and polished during service.
- Adhere to opening and closing checklists.
- Being aware of and follow the correct allergy procedure at all times.
- Minimize wastage at all times and record appropriately.
- Compliance with legal requirements under the Health & Safety Act 1974 and food hygiene.
- To have an understanding of Rockwater and the various experiences we offer our guests, including our Openwater subscription.
- To be at work and ready to start your shift as per your rota and to clock in and out accordingly.
- To always be presentable and to represent the Rockwater brand to the highest standard.
- To follow the correct sickness procedure.
- Ensure to follow up any guidance or instructions given to you by management (i.e overall cleaning).
- To assist where required throughout Rockwater according to business needs.
- Benefits and Rewards
- Wagestream - Access your pay early
- Employee referral scheme
- Health assured - Employee assistance programme
- Free Gym membership
- 25% off your food bill up to 4 people
- Free staff meals on shift
- Free uniform

Joining us isn't just about a job; it's about becoming part of a dynamic team that's all about creating unforgettable memories. As a runner you'll play a key role in crafting these cherished moments for our guests. If you're excited about delivering outstanding experiences then step inside and discover the Rockwater way.

INDFOH


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