Senior Administrator

3 weeks ago

Derby, United Kingdom Develop Full time

Are you looking to take on a new challenge in a fast-paced environment, where you can put your administration skills into practice?

If this sounds like you, we have an exciting opportunity for a **Senior Administrator** working from our Derby Training Centre to join our team on a full-time basis to provide maternity cover for a fixed-term of 9-months.

**Who are Develop Training?**:
Develop Training is the UK’s leading accredited provider of Compliance, Technical, and Safety training. We support over 7,000 firms with their training needs and our clients include some of the UK’s largest and best-known organisations from the Utilities and Construction, Defence, Healthcare, Facilities Management, and Telecommunication sectors.

Develop Training is highly committed to supporting and developing our people as an accredited Investors in People Gold standard organisation.

What’s best is 98% of our workforce are satisfied to very satisfied in their role at Develop Training

**Our core values**:
Our values are fundamental to our people, our work, and our business. Therefore, our success depends on how we work and our people that work alongside us. Everything we do is guided by our core values, Integrity, Professionalism, Respect, and Responsiveness. If you share our values, then we would love to hear from you

**What will you be doing?**:

- Ensuring that all pre and post administration for allocated events are processed timely and accurately.
- Chase centre co-ordinators, trainers and internal verifiers if information is not received in a timely manner from the relevant party.
- Updating delegate attendance.
- Answering queries from customers and delegates regarding certification.
- Scanning of course paperwork.
- Accurately raising and processing purchase orders.

**What we’re looking for**:

- A minimum of 2 Years’ experience in an administration role.
- 5 GCSEs (or equivalent) at or above grade 4/C, including Maths and English.
- Demonstrates resilience to pressure and the challenge this brings while adapting to critical work demands with flexibility.
- Good written and verbal communication skills.
- Strong, literacy, numeracy, administration, and organisational skills.
- Fully competent in Microsoft Office Productions particularly, Excel, Word and Outlook.
- Practiced and successful in solving problems.
- Ability to prioritise workload whilst ensuring a high level of service is provided to internal and external stakeholders.
- Experience with using customer databases is desirable.

**You are**:

- An eager self-starter.
- Have a methodical approach and have the ability to prioritise.
- Committed to accuracy and attention to detail.
- Confident.
- Self-motivated.
- Able to develop positive relationships with stakeholders at all levels.
- Highly organised and able to multitask.
- People orientated and approachable.
- Professionally presented.

**Benefits**:

- Competitive salary.
- 25 days holiday plus bank holidays on commencement; this increases to a maximum of 30 days with length of service plus additional discretionary days throughout the year.
- Medical cash plan including dental, optical, chiropody and physiotherapy
- Invested in employee health and wellbeing with mental health first aiders, online health assessments, access to 24/7 GP’ via phone or video chat and a counselling and support helpline.
- Enhanced Company Sick Pay.
- Enhanced Maternity and Paternity pay.
- Life assurance (3 x salary).
- High street discount vouchers.
- Great staff extras including various away days and annual staff awards.
- Investment in your continuous professional development.
- Full-time hours equate to 35 hours per week.
- A great work environment and a friendly family feel culture.

**Interview Information**:
**Further information**:
Develop is an equal opportunities provider and we are committed to the safeguarding of all our employees, associates, and learners.

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