Tier 1 Administrator

2 weeks ago


Leeds, United Kingdom Leeds City Council Full time

**Hours**: 25hrs per week (9:00 - 14:00 or 10:00 - 15:00)

**Salary**: £22,438 to £22,847 (Actual for 25hrs £16,027 to £16,319).

**Contract**:Permanent

**Location**: Carers Leeds Office, Leeds City Centre

**Closing date**:Sunday 3rd December 2023

**Interview date**:Monday 11th December 2023

**Vision**

Our vision at Carers Leeds is that all unpaid carers in our city are recognised, valued and supported to live a fulfilling life.

**Mission**

Carers Leeds wants to improve the lives of unpaid carers across the city. We provide information, advice and support to unpaid adult and parent carers in Leeds. We aim to influence others to act and create positive change for unpaid carers.

**About us**

3 in 5 of us will provide unpaid care at some point in our lives. Carers Leeds believes all care counts.

**What is an unpaid carer?**

An unpaid carer is someone who provides help and support to a family member, friend or neighbour who couldn’t manage without their help. This could be due to illness, disability, mental health problems or substance misuse.

**What we do**

Established in 1996, Carers Leeds is a charity that provides information, advice and support to unpaid adult and parent carers across our city. This includes our Advice Line, carers support groups, one to one support and support in hospitals. Some of our services are universal - open to all carers - and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds.

We work in partnership with others to deliver our service and to influence them to act to benefit unpaid carers. This involves those working in health and social care and employers.

**Brief Role Description**:
Carers Leeds Tier 1 services consist of our Advice and Support service and our triage (screening) process undertaken following a referral to Carers. This role will provide administrative support to the Tier 1 services.

This new and exciting role has been created to provide all administrative support to our Tier 1 services. We are seeking someone who has demonstratable administration experience with a working knowledge of IT packages such as Microsoft Office and databases. You will be responsible for several administrative tasks including the use of our database Charity Log to ensure any requests by our Carer Support Workers are followed up. You will play an integral role by being a first point of contact for visitors and those seeking advice or support.

**Excellent terms and conditions including**:

- 25 days annual leave plus bank holidays (pro rata for part-time)
- Flexitime

Carers Leeds is a Limited Company Registered No. 3242065
Registered Charity No. 1058706

**This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.**

LI-DNI #Internal



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