Customer Experience Assistant

2 months ago


Kilmarnock, United Kingdom East Ayrshire Leisure Trust Full time

**Job Purpose**:
Are you enthusiastic and passionate about delivering excellent customer service and programmes within local communities?

Do you want to develop yourself as a Leisure professional?

We are looking for someone who is honest, ambitious, takes responsibility and is accountable for service delivery.
- Key Duties Include:
- Assist with the day-to-day operations and events at St Joseph's Leisure Centre.
- Provide an exceptional Customer Experience.
- Organise, prepare and deliver a wide range of planned programmes, activities and events such as Children’s sport and activity sessions, birthday parties, social sports programmes.
- Undertake a range of administrative duties.
- Work collaboratively with service areas and teams.

In return, we offer competitive salaries, exceptional employer pension contribution, generous annual leave and discounted fitness & golf memberships.

Please see the attached Job Specification which outlines all responsibilities and duties for this post.

TO BE CONSIDERED FOR INTERVIEW, CANDIDATES MUST DEMONSTRATE ON THE APPLICATION THAT THEY MEET ALL ESSENTIAL CRITERIA OF THE ATTACHED JOB SPECIFICATION.

**Rate of Pay**:
Rate of Pay: £12.59 - £13.25 per hour

Hours of work will be 11 hours per week to be worked as follows:
Friday 5.30pm - 8.30pm
Sunday 9.00am - 5.00pm

**Responsibilities and Our Values**:

- Contribute to and deliver excellent customer service, and in doing so promote and recognise the importance of people in delivering our vision and values;
- Being honest and demonstrating integrity at all times
- Engaging and inclusive with our people, partners and stakeholders
- Striving for continuous improvement by being ambitious and aspirational in all that we do
- Taking responsibility and being accountable for our organisation and our service delivery

**Additional Information**:
Employment References

Please note:

- PVG members' records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG Scheme Record or Scheme Record Update, if relevant to the post being applied for, will be discussed with the applicant prior to any formal offer of employment being made.



  • Kilmarnock, United Kingdom East Ayrshire Leisure Trust Full time

    **Job Purpose**: Are you enthusiastic and passionate about delivering excellent customer service and programmes within local communities? Do you want to develop yourself as a Leisure professional? We are looking for someone who is honest, ambitious, takes responsibility and is accountable for service delivery. - Key Duties Include: - Assist with the...


  • Kilmarnock, United Kingdom East Ayrshire Leisure Trust Full time

    **Job Purpose**: Are you enthusiastic and passionate about delivering excellent customer service and programmes within local communities? Do you want to develop yourself as a Leisure professional? We are looking for someone who is honest, ambitious, takes responsibility and is accountable for service delivery. - Key Duties Include: - Assist with the...


  • Kilmarnock, United Kingdom East Ayrshire Leisure Trust Full time

    **Job Purpose**: Are you enthusiastic and passionate about delivering excellent customer service and programmes within local communities? Do you want to develop yourself as a Leisure professional? We are looking for someone who is honest, ambitious, takes responsibility and is accountable for service delivery. - Key Duties Include: - Assist with the...


  • Kilmarnock, United Kingdom East Ayrshire Leisure Trust Full time

    **Job Purpose**: Are you enthusiastic and passionate about delivering excellent customer service and programmes within local communities? Do you want to develop yourself as a Leisure professional? We are looking for someone who is honest, ambitious, takes responsibility and is accountable for service delivery. - Key Duties Include: - Assist with the...


  • Kilmarnock, United Kingdom East Ayrshire Leisure Trust Full time

    **Job Purpose**: Are you enthusiastic and passionate about delivering excellent customer service and programmes within local communities? Do you want to develop yourself as a Leisure professional? We are looking for someone who is honest, ambitious, takes responsibility and is accountable for service delivery. - Key Duties Include: - Assist with the...


  • Kilmarnock, United Kingdom East Ayrshire Leisure Trust Full time

    Job Purpose Are you enthusiastic and passionate about delivering excellent customer service and programmes within local communities? Do you want to develop yourself as a Leisure professional? We are looking for someone who is honest, ambitious, takes responsibility and is accountable for service delivery. Please see the attached Key Duties and Job...


  • Kilmarnock, United Kingdom East Ayrshire Leisure Trust Full time

    Job Purpose Are you enthusiastic and passionate about delivering excellent customer service and programmes within local communities? Do you want to develop yourself as a Leisure professional? We are looking for someone who is honest, ambitious, takes responsibility and is accountable for service delivery. Please see the attached Key Duties and Job...


  • Kilmarnock, United Kingdom East Ayrshire Leisure Trust Full time

    **Job Purpose**: Are you enthusiastic and passionate about delivering excellent customer service and programmes within local communities? Do you want to develop yourself as a Leisure professional? We are looking for someone who is honest, ambitious, takes responsibility and is accountable for service delivery. - Key Duties Include: - Assist with the...


  • Kilmarnock, United Kingdom Scotmid Full time

    **About this role**: **Customer Service Assistant** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are...


  • Kilmarnock, United Kingdom Scotmid Full time

    **About this role**: **Customer Service Assistant** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are...


  • Kilmarnock, United Kingdom Scotmid Full time

    **About this role**: **Customer Service Assistant** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are...


  • Kilmarnock, United Kingdom CJ Lang & Son Limited Full time

    **SPAR Bonnyton**: **Job Reference**:3431**: Date Published: 14/02/2023 ** Customer Service Assistant flexible hours and shifts available About us At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service...


  • Kilmarnock, United Kingdom CJ Lang & Son Limited Full time

    **SPAR Bonnyton**: **Job Reference**:3431**: Date Published: 14/02/2023 ** Customer Service Assistant flexible hours and shifts available About us At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service...


  • Kilmarnock, United Kingdom Certas Energy UK Ltd Full time

    We currently have an opportunity for a Sales Assistant to work in our outlet at Low Glencairn Street. **What we are looking for..** - No experience necessary as full training will be given - A good appreciation of customer service - Hardworking and reliable - Polite and professional **Interested? What is in it for you**: - The salary for this role is...


  • Kilmarnock, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor, Kilmarnock** **Hours per week: 30 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **This is a temporary position for 6 months** **Shift pattern: Mainly evening shifts but must be available to work a range of day, afternoon, evening and weekend shifts. Must be fully flexible Monday to...


  • Kilmarnock, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor, Kilmarnock** **Hours per week: 30 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Must be fully flexible Monday to Sunday to work a range of day, afternoon, evening, overnight and weekend shifts.** **If working between the hours of 11pm and 6am, you will...


  • Kilmarnock, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/ Supervisor, Kilmarnock** **Hours per week: 30 (4 x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week. This role is a mix of Evening and Night Shifts, therefore you must be fully flexible to...


  • Kilmarnock, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/ Supervisor, Kilmarnock** **Hours per week: 30 (4 x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week. This role is a mix of Evening and Night Shifts, therefore you must be fully flexible to...

  • Bank of Scotland

    2 weeks ago


    Kilmarnock, United Kingdom Lloyds Banking Group Full time

    End Date Sunday 11 February 2024 Salary Range £22,000 - £22,110 Agile Working Options Flexibility in when hours are worked Job Description Summary A full time branch based opportunity working 35 hours per week **Job Description**: JOB TITLE: Customer Service Assistant SALARY: £22,000. Increasing to £23,500 on 1st April 2024 LOCATION(S):...

  • Bank of Scotland

    3 hours ago


    Kilmarnock, United Kingdom Lloyds Banking Group Full time

    End Date Thursday 01 February 2024 Salary Range £22,000 - £22,110 Agile Working Options Flexibility in when hours are worked Job Description Summary A part time branch based opportunity working 28 hours per week **Job Description**: JOB TITLE: Customer Service Assistant SALARY: £17,600. Increasing to £18,800 on 1st April 2024 LOCATION(S):...