Consumer Advisor
2 weeks ago
**About us**
Our work environment includes:
- Modern office setting
Job Summary:
**Responsibilities**:
- Communicate effectively with consumers in English
- Analyse consumer needs and provide appropriate solutions
- Assist consumers with issues
- Conduct data entry accurately and efficiently
- Uphold phone etiquette standards while interacting with consumers
- Utilise our legal advisors to ensure correct support is given at all times
**Experience**:
- Excellent communication skills, both verbal and written
- Ability to analyse consumer requirements and offer suitable recommendations
- Proficient in data entry tasks with attention to detail
- Prior experience in customer service roles is preferred
Join our team as a Consumer Advisor to engage with consumers, provide support, and contribute to a positive customer experience.
**Benefits**:
- Bereavement leave
- Company pension
- Free parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- motor trade: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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