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Works Coordinator

3 months ago

Shaftesbury, United Kingdom Wessex Electricals Full time

Wessex Electricals are a family run company based in North Dorset, with over 60 years’ experience in the Electrical and Property Care industry. Due to our continued expansion, we are seeking an experienced Works Co-ordinator to join the team at our head office in Shaftesbury.

**Main Duties & responsibilities**:

- To coordinate repair calls, planned works orders and engineers ensuring that deadlines are met and that customer service standards are met at all times.
- To ensure all appointments are made with the clients and that engineers have full working schedules.
- To ensure appointments are booked for the relevantly skilled engineer for the correct job, making sure everything they need to carry out the works is available (materials, access information)
- To check the paperwork that is generated by the jobs and ensure that any outstanding paperwork is chased before the job is closed down.
- To answer the department telephones in a timely manner and take messages when necessary for other members of staff.
- This list of responsibilities and duties is not exhaustive, and the Company will expect you to perform other duties relevant to the job title._

**Essential competencies**:

- Excellent written and verbal communication skills.
- Confident with Microsoft Word and Excel.
- Excellent ability to organize and prioritise workload effectively to meet targets.
- High level of accuracy and tenacity.
- Excellent team working skills.
- Good problem-solving skills.
- Customer Focused.

**Desirable**:

- Experience in a fast-paced customer facing role.

**Remuneration**
- £25,000 p/a (40hrs p/w, no WFH)
- 24 days holiday (plus bank holidays)
- BUPA medical insurance
- Accident and Sickness Insurance
- Life Assurance
- Pension contributions

**Interviews will be held w/c - Monday 17th June 2024.**

Pay: £25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 10/06/2024