Senior Support Worker

2 weeks ago

Bury, United Kingdom Pennine Care NHS FT Full time

Please see full job description. Under the supervision and working in partnership with a Unit Manager provide and deliver a high standard model of care contributing to the ongoing assessment, providing and monitoring care based on evidence and working in partnership with the multi-disciplinary team.Provide compassionate, safe and effective care and support to clients.Monitor the physical, mental, emotional and behavioural health and wellbeing needs of service users within their care on a continual basis in partnership with patients, families and carers, ensuring appropriate escalation when required.Support service users to improve and maintain their mental, physical, emotional and behavioural health and well-being.Promote comfort and well-being by ensuring that the service users personal and social needs are met and be able to care for their nursing needs as required and directed within individualised care plans alongside the multi-disciplinary team. Prioritise and manage own workload, recognising where elements of care can safely be delegated to other colleagues, family members and carers.Provide and receive sensitive information concerning a service user medical and/or emotional condition. Work with the multi-disciplinary team and engage with other agencies and community teams to ensure a safe, individualised approach to the admission and discharge of service users.Maintain accurate, contemporaneous service users records in line with Trust policy.To ensure that interventions are provided within a least restrictive environment where possible.

Provide effective evidence-based care for service users under the indirect supervision of the service manager in order to perform non-complex activities, in line with clinical governance and professional standards.Communicate effectively with dignity and respect to all service users, theirfamilies and carers giving consideration to potential barriers to understanding. Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating or handing over responsibility for care.Recognise and report any situations, behaviours or errors that could result in poor care outcomes. Report accidents, incidents, near misses or complaints following Trust policies / procedures.Contribute to a culture where all staff feel safe to raise their concerns [andthat] speaking up about what these are is a normal part of their routine. Recognise the effects of medicines, allergies, drug sensitivity, side effects,contraindications and adverse reactions.

Undertake safe and effective administration and optimisation of medicines in accordancewith Trust policy. Administer medicines via the following routes, oral, topical, rectal, subcutaneous and intramuscular in line with Standards and Trust policies. Understand processes for escalation of concerns to seek timely advice where concerns arise, including in an emergency.Attend mandatory training in relation to managing physical health needs / medicines management as required and maintain compliance with required training. Comply with Trust policy in relation to any safety critical medicines.

Monitor the condition and health needs of service users within their care following administration of medication.Recognise and report any situations, behaviours or errors that could result in poor care outcomes related to medicines management.Comply with mandatory competencies in line with Trust policy.Maintain own continuing professional development and contribute to formulation of own objectives and personal development plan.Support, supervise, teach (where appropriate) and act as a role model to support workers and new staff members, promoting reflection and providing constructive feedback. Contribute to the maintenance of the learning environment. Adopt a reflective approach to own practice with a view to continually improve. Undertake further training as required, prior to carrying out any additional duties identified as relevant to role, to comply with Trust policies and procedures

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