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Repairs Surveyor
7 months ago
**Join our growing team and help make a difference**
We are expanding our Repairs Surveyor teams and have exciting new opportunities available.
Here at Platform, we are passionate about building a better future in affordable homes services and communities and are growing our External Contracts & Delivery team to further support the quality and effectiveness of responsive maintenance across our properties.
You will be assisting the team to manage the quality and effectiveness of responsive maintenance across a locality while providing technical advice on complex repair issues and escalations. You will also help us ensure that we meet the reasonable, statutory, and regulatory obligations of our customers and will support us in maximising planned investment where possible.
**Some things we need from you**:
- A sound knowledge of construction methods and provision of maintenance services relating to residential buildings
- Knowledge of the legal and regulatory framework relevant to programmes of works and maintenance, for example CDM Regulations, Site Health and Safety, Building Regulations, etc.
- Experience of successfully managing contractors to deliver repair works
- Experience of positive engagement with customers to resolve difficult issues
- Good IT skills and experience of using iPads or other tablets or handheld devices and bespoke software packages to record inspections and work activities
This is a varied role within a collaborative team, where you will regularly liaise with customers and contractors so ideally you will have effective communication and influencing skills with a strong commitment to customer service.
**_ While this position offers the flexibility of home working, possessing a valid driving license and the capacity to travel to properties across Tamworth, Coventry, and Birmingham (East) is essential._**
**Some of the great benefits we can offer you**:
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Family friendly policies and Learning and Development opportunities
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
We aim to hold virtual interviews for this role and will contact you to arrange a suitable time.
**Join us and find your purpose at Platform**
Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people’s lives.
You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.
Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.
Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.