Night Porter

£33094

4 on, 4 off shift pattern from 7pm to 7am

Hinxton Hall conference centre is located in Hinxton Village Cambridgeshire, close to Duxford, on the world renowned Wellcome Genome Campus (postcode CB10 1RQ) We are recruiting for a Night Porter to join the team and this position is available for immediate start.

Key Duties of this role are a mix of Customer Service, Security provision and Administrative tasks:

- To ensure that the Conference centre security, first aid and fire safety duties are carried out, ensuring the welfare of our guests.
- To represent the Conference centre by providing reception and front-of-house services to guests with a high standard of professionalism and courtesy.
- Preparation of meeting rooms

**Other duties include**:
Check-in late arrivals and check out early departures

Make and serve light meals and drinks to customers and close the bar as per procedure

Assist guests with any requests, e.g. information, directions

Set up rooms for meetings and dining/refreshment areas to set standards

Carry out Stocktake

Contribute to monthly Health & Safety audit

Light administrative duties

Prepare Laundry for return and complete documentation

Complete a nightly room check sheet for all conference/meeting rooms

Raise any repair issues using internal reporting system

Load temporary staff names onto security visitor system

Prepare bedroom keys

Print catering menus

Respond to phone calls

Ensure the conference centre is secure for the night

Complete all incident reports and distribute to the relevant departments

Prepare light snacks/pizza for overnight guests

Ensure all tasks are completed and a full handover takes place at the end of each shift

Attend to and administer if required) First Aid and incidents. It is a requirement to be a trained first aider in this position, we will provide the training if needed.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Contributory pension scheme

Grow your career with our Career Pathways and MyLearning programmes

Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits

Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more

Up to 44% off cinema tickets to enjoy your favourite blockbuster

Receive cash rewards every time you spend and use them on a wide range of brands

Un-wind with us with free wellness, mindfulness and exercise classes

You can share all discounts and offers with your friends and families
- It is a requirement to be a trained first aider in this position, we will provide the training if needed.
- Experience using Kinetix (not essential as training given)
- Passionate about delivering a great guest experience
- The ability to work well with all departments to ensure the highest guest experience is always delivered
- Be an effective communicator and comfortable with lone working

About Us

Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

**Job Reference**: com/0811/41077001/52605476/SU

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength