Claims Handler

2 weeks ago

St Neots, United Kingdom 1st Choice Rec Full time

Our client based in St Neots is currently recruiting for 2 claims handlers to join their busy claims team. If you have excellent communication skills and are a great team player, then please apply

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**Main Duties**
- Logging new claims onto the group IT database
- Accurately dispatching of jobs and update system with notes and task
- Accurately and confidentially collecting policyholder excess payments
- Accurately and timely updating insurance systems
- Ensure SLA is kept to in line with client agreements
- Liaise with subcontractors
- Communication with Clients, Policy holders and Team
- Ordering of consumables for Technicians
- Any other ad-hoc tasks as they arise

**Knowledge/experience/skills required**
- No previous experience required
- Courteous, helpful, and professional telephone manner
- Proactive approach
- Computer literacy is essential (word, excel and outlook)
- Excellent time management and organisational skills
- Empathetic, confidential and friendly nature
- Customer focused/facing skills
- Team player

**Benefits**
- Full uniform provided
- Full training provided
- Life Insurance
- 25 Days annual leave plus bank holidays
- Time and half for any overtime
- £20,000-£22,000 per annum
- 10am-6pm Monday-Friday
- 1 in every 6 Saturdays 9am-5pm
- Overtime available

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

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