SAP Apprentice

The firm A leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 50 law firm to achieve "Platinum Standard" Investors in People, our values and culture are notjust words on our website but are the heartbeat of the firm. The lack of barriers between departments, a real lack of hierarchy, zero tolerance for arrogance makes Shoosmiths a fantastic place to work.

The role SAP is our core system used for Finance, Sales and HR. As an SAP Apprentice, you will find yourself assisting the functional team with general day to day activities to build an understanding of working in an Information Services (IS) environment specialisingin SAP.

You will gain a Level 3 in IT Solutions Tech Software Solutions.

This role will best suit a college student with an interest in IT or a university graduate searching for new career path within IT.

Main responsibilities This will include the below activities:

- 1st point of contact within the SAP Team for helpdesk calls. Work closely with the service desk to ensure processes are followed. Assist with weekly helpdesk meetings.
- SAP Account maintenance for creating and changing accounts and password resets.
- Work with the functional team to learn the different areas of SAP such as Finance and Sales and maintain master data through data loads.
- System monitoring to review performance and flag any potential issues.
- Review system documentation and update as required.
- Testing of the system during development and projects.
- Attend training sessions held by 3rd parties and cross training in other areas within IS.
- Attend meetings and take meeting minutes.

In return you will get to work with and learn from experienced SAP professionals within Shoosmiths. This role will give you a broad overview of an SAP Team and allow the individual to progress their career within an IS role.

Skills and qualifications We are looking for someone with the following skills and experience:

- Excellent communication, clear and concise spoken and written skills
- Great customer service experience
- Excellent time management, planning and organisational skills
- Team Player with strong interpersonal skills
- The ability to use initiative and open and willingness to learn
Equal opportunities Our approach to our people is underpinned by our approach to diversity, inclusion and well being. Our ambition is to build a diverse and ambitious workforce that reflects all backgrounds and talents, and a workplace that is supportive and inclusive, recognisesand nurtures talent, and has a strong sense of community between colleagues.

This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.