Community Housing Assistant
5 days ago
Community Housing Assistant-(221335)
Full Time (37.5 hpw), permanent
£9.90 to £10.86 per hour (£19,360 to £21,239 per annum ) plus great benefits
Hybrid working: from home and across the local community - either Whitehaven, Wigton or Maryport - let's us know which area you would prefer
**Empowering customers to live rewarding and happy lives. That’s when it hits home**
We have a fabulous job opportunity for you to join our brilliant team as Community Housing Assistant. Your role in a nutshell is to make our customers happy You’ll support our Housing Managers in managing our estates and ensuring our customers receive abrilliant service, supporting them and our local communities to thrive.
But it’s so much more than that It’s not just about providing our customers with a home; it’s about building relationships and making sure we always deliver on our customer promise. You'll also collect rents, chase arrears, fill void properties, and dealwith any anti-social behaviour. You’ll also support safety and compliance checks and ensuring that we meet our targets.You can find out more about the role in our job description on our website.
**It really is a great place to work**In fact, did you know Home Groupis 5th best to work in the UK (non-profit & charity organisations)?
**About you**
You'll be fantastic at delivering excellent customer service and will use your creative spark and eye for detail to ensure our properties and environments are safe, secure and well managed. You’ll be able to build rapport quickly and be empathetic. It wouldbe brilliant if you have an understanding of housing management, housing law and universal credit too, if not don’t worry as we will support you with that
As you will be working across your local community you need to be able to drive and have access to a vehicle insured for business. We’ll pay yor mileage for your travel at work.
- We’ll need you to have a current Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for this before you join if you don’t have a transferrable one._
**Be yourself at Home**
Home?Group?is?committed to?tackling?prejudice and discrimination, not just for our customers, but?for our?colleagues too?We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues fromdifferent backgrounds to be their true selves. We?recognise and celebrate our differences, together we make Home Group a great place to work
**Where and when you will work**
You’ll work across a community patch which will either be Wigton, Maryport and Whitehaven - let us know which patch you would prefer. The great news is that you have the flexibility of working from home, one of our local offices and across the local community.
Hours are typically Monday to Friday with the occasional evening or weekend.
**What’s on offer?**
- You’ll have a fantastic induction with ongoing learning and support so you’ll be the best in your role and continue to grow.
- 33 days annual leave (inc. bank holidays), rising up to 38 days. Fancy more? You can buy up to five further days
- Access to over 800 high street discounts (food shopping, holidays, restaurants, cinema and lots more), interest free loans, discounted breakdown cover and payment plans to purchase the latest IT gadgets.
- Generous pension scheme, Life Assurance and 3x death in service benefit
- Enhanced maternity, adoption, parental leave and pay.
- Competitive salaries, annual pay awards and a mutual bonus payment.
These are just some of the other ways we’ll reward you. Find out more on our website.
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