Bar Attendant

**Bar Attendant Position**

**About us**

The Penventon Park Hotel in Redruth is a far cry from the monotony and blandness of a chain hotel. It has bags of personality and charm We are a 4* hotel in the center of Cornwall, over 50 years in the making. Our staff are some of the friendliest you will ever meet, don’t believe us believe our trip advisor reviews. We are hospitality at its finest. We are a place where the genuine care and comfort of our guests is our highest mission where we provide the finest personal service and facilities and fulfil all of their needs and even their unexpressed wishes. The answer here is always yes even before the question has even been expressed, we always aim to go above and beyond.

**The Opportunity**

We are looking for a Part time bar attendant working as and when required on a zero hours contract to start to cover various shifts over 7 days including evenings.

As a member of our team, previous experience of working behind a bar in a similar hotel/restaurant environment is essential to ensure high quality service in a friendly and efficient manner. We are looking for an individual who is passionate about food and drink, is willing to learn and be knowledgeable and impart that knowledge to our guests and be able to deliver great service to our guests consistently. We are currently in the process of building an extensive wine cellar and tasting room so some wine knowledge or a WSET qualification would be an advantage.

**Key tasks and responsibilities**
- Support Bar Manager and Supervisor in running the bar in line with the Company’s standards
- Welcome and greet all guests in a friendly, professional and sincere manner
- Ensure all customer requests are responded to promptly and effectively
- Deal with and report all complaints appropriately
- Ensure complete knowledge of our bar products and beverage service techniques, all cocktails menus, wine lists and specialties offered in the restaurant, bar and room service
- Ensure all beverages are served to the correct standards in a timely manner
- Implement and follow cleaning schedules in accordance with Company standards and Health and Safety regulations
- Serve tables, clear tables and plates, glassware etc., cleaning as you go
- Ensure your customers experience exceeds expectations

**About you**
- You have a positive can do attitude
- You have previous experience of working behind a bar
- You are an excellent communicator
- You are a warm and friendly person
- You are able to remain calm under pressure
- You are passionate about delivering great guest service and customer satisfaction
- You are self-motivated
- You are 100% reliable
- You are always willing to learn and progress and take up the courses that will be on offer to you

**What we can offer you**:
Friends and family rates to visiting family and friends in our bedrooms

25% staff discount when dining in our restaurant

Complimentary use of our Spa facilities including the Gym

Staff discounts on Spa treatments

Opportunities to go on courses to progress e.g., WSET

Free parking

Staff discount on big family events such as weddings, birthdays in our function rooms

**Finally...**

**Job Types**: Part-time, Permanent, Zero hours contract

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift

Supplemental pay types:

- Tips

**Experience**:

- Bar: 1 year (required)

Work Location: In person