Food and Beverage Servers

3 months ago


Lisburn, United Kingdom Haslem Group Full time

**The Haslem Group** are seeking enthusiastic and customer-focused individuals to join our **Food and Beverage team** at **The Haslem Hotel **and **The Lark Bar** Lisburn. As a Food and Beverage team member, you will play a pivotal role in delivering exceptional dining experiences to our guests, providing attentive and efficient service.

**Key responsibilities in this role**:
Customer Service:

- Greet and welcome guests in a friendly and professional manner.
- Take orders accurately and provide menu recommendations when needed.
- Serve food and beverages promptly and ensure guest satisfaction.
- Address customer enquiries and resolve any issues or complaints in a timely manner.

Food and Beverage Knowledge:

- Have knowledge and understanding of the menu, including ingredients/ allergens.
- Make suggestions and upsell items to enhance the guest dining experience.
- Ensure all special requests and dietary restrictions are communicated to the kitchen.

Table Maintenance:

- Set up and clean tables efficiently.
- Maintain the cleanliness and organisation of the dining area.
- Monitor and refill beverages, condiments, and utensils as needed.

Teamwork:

- Collaborate with colleagues to provide seamless service and complete other tasks as required.
- Communicate effectively with kitchen staff and management.

Compliance and Safety:

- Adhere to food safety and sanitation standards.
- Follow alcohol service policies and check identification when serving alcohol.

Cash Handling:

- Handle cash and payments accurately, including processing credit card transactions.
- Maintain a balanced cash register and provide change as needed.

Qualifications:

- Previous experience in a food and beverage service role preferred but not required.
- Excellent communication and interpersonal skills.
- Customer-oriented attitude with a passion for delivering exceptional service.
- Flexibility to work evenings, weekends, and holidays as needed.

‘**H*ospitality _that’s_ **A**uthentic _in_ **S**tyle _and_ **L**uxury, _delivering_ **E**xperiences _for lasting_ **M*emories’

**Job Type**: Part-time

**Salary**: £10.42 per hour

**Benefits**:

- Employee discount

Work Location: In person



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