Collections Specialist

Why N-able:
IT doesn’t get better than this N-able isn’t just another software company - we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid working model based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference

Due to exceptional ongoing growth, we are seeking a Collections Specialist for our Dundee based finance team.

What You'll Do:

- Responsible for managing a portfolio of assigned customer accounts.
- Tasked with identifying and resolving problems that might delay payment and affect customer satisfaction.
- Research, identify and resolve unapplied payments.
- Review contracts, orders, and invoices to reconcile and resolve customer disputes.
- Weekly and monthly reporting as determined by management
- Initiate credit requests and credit memos as assigned by management

What You'll Bring:

- Strong organizational skills to effectively assist with adherence to deadlines
- Attention to detail and strong problem solving and decision-making.
- Excellent written and verbal communication skills
- Excellent customer service skills required
- Flexibility with your schedule when required
- Familiar with Microsoft Excel, Word, and Outlook
- Exposure to, Salesforce or NetSuite would be great, but any ERP system is fine

Purple Perks:

- Medical, dental and vision coverage
- Generous PTO and observed holidays
- 2 Paid VoluNteer Days per year
- Employee Stock Purchase Program
- Discounted gym access at several local facilities
- Company-wide 'No Meeting' Days
- FuN-raising opportunities as part of our giving program
- N-ablite Learning - custom learning experience as part of our investment in you
- The Way We Work - our hybrid working model based on trust and flexibility

About N-able:
At N-able, Inc. (NYSE: NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N-ablites—a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.

**#LI-SW2