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Vigilance Service and Data Provision Coordinator

4 months ago

London, United Kingdom Medicines and Healthcare products Regulatory Agency Full time

We currently have an exciting opportunity for a **Vigilance Service and Data Provision Coordinator** to join our** Patient Safety Monitoring team **in the** Safety and Surveillance **group.

This is a **full-** **time** opportunity, on a **permanent** basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Please be aware that this role can only be worked in the UK and not overseas. We are currently implementing a flexible, hybrid way of working, with a minimum of 4 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 8 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment.

**Who are we?**

The MHRA is transforming, creating a progressive, responsive and sovereign regulator of medical products that is a fundamental requirement to achieve the innovation set out in the UK Life Sciences Vision. The new Safety and Surveillance Group brings together into a single integrated structure devices and medicines safety expertise with enforcement capabilities. These functions will be supported by our data and evidence generating capabilities complementing our signal generating capabilities produced via the new Safety Connect System.

The Patient Safety Monitoring Function is responsible for developing and delivering a world class vigilance system to detect and monitor safety signals for medicines, medical devices, vaccines and blood products.

**What’s the role?**

**Key Responsibilities**:

- Support the coordination and allocation of vigilance enquiries and data requests received by the Vigilance Service and Data Provision contributing to ensuring delivery of high-level targets and Agency performance measures and a high level of service to internal and external stakeholders
- Responsible for responding to vigilance enquiries and data requests and support of incident submission issues from a range of stakeholders in a timely manner within set targets, dealing with urgent matters as necessary, escalating issues and using sound scientific judgement as necessary.
- Assist in triage of incoming vigilance submissions relating to PSURs, Renewals and Type II variations.
- Work flexibly across the unit to deliver vigilance priorities including adverse incident assessment & follow up and developing own skills through VCF.
- Production of operational metrics relating to vigilance enquiries and maintenance of accurate, accessible records for tracking and monitoring performance against targets and deadlines.
- Establish close working ties within the Vigilance Service and Data Provision Unit to assist with exchange of good working practices as well as to help cover periods of absence and workload peaks across the Unit. Supporting a culture of continuous process improvement and a focus on efficiency gain

**Who are we looking for?**

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification

**Closing Date**: 20 February 2023

**Interview Date**: 24-28 February 2023

**The selection process**:

- **Interview**, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.

If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk

Civil Service Commission

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London

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