Credit Controller

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
About JLL
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.

As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

What this job involves
To collect any outstanding charges from tenants

Provision of accurate arrears reports

Provide arrears statistics

Ensure a high level of collection rates

Achievement of client collection statistics targets

Have regular meetings with portfolio managers providing comments on arrears

Update tenant contacts on system

Liaise with treasury team over allocation of funds

Assist treasury team to ensure unallocated cash kept to a minimum

Prepare monthly and quarterly reports for both internal and external clients as required

Ensure that any management agreement targets are met

Instruct Enforcement Agents

Instruct solicitors

Reconciliation of tenant accounts and resolving tenant queries

Work within the best practice guidelines to ensure a common and consistent approach is used across the company

Any other duties necessary to assist with the running of the various portfolios within the team

Desired skills and experience for this job
Knowledge/experience of basic accounting.

Knowledge of Service Charges, which are applied to properties, is an advantage

Minimum GCSE Level education including Maths and English

Good Excel skills, to pivot table, VLookup level advantageous

Good interpersonal skills

Ability to work under pressure

Good communication skills

Ability to set own priorities

Organised and able to work to detail and to deadlines

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

Flexible work arrangements
Looking for something different than a “5 days a week in the office” schedule? We will consider requests for flexible work arrangements from the start as part of our commitment to inclusion and well-being.

**At JLL, the office is central to our work experience**: it is where we network, innovate and grow. Flexible work arrangements can help our people to get the benefits of the office, balance their life commitments, do their best work and be well.

LI-NH1
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career