Homestay Assistant

Job Summary:
**Responsibilities**:

- The allocation of students to appropriate homestay families, the inputting of data and forwarding of confirmation letters to these families.
- to ensure with the Viewing Representatives, the recruitment of sufficient homestay families to meet the Group’s requirements for all courses;
- dealing effectively with any problems which may arise between the student and the homestay family and ensuring that the Marketing Department is kept informed;
- if necessary, liaising with the Viewing Representatives, to ensure that appropriate spot-checks of families are carried out where complaints have been received;
- to ensure that no Young Learner students are placed in homestay families where students over the age of 18 are accommodated;
- liaising with the IT Manager / Technician to ensure that correct payments are made to the homestay families and that full and accurate records of this process are kept;
- ensuring that student welfare issues are reported to the designated Student Support staff with the minimum of delay;
**Requirements**:

- Proven experience in administrative roles or related fields
- Excellent communication skills.

**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 5 months

Pay: £12.00-£12.44 per hour

Expected hours: 36.25 per week

**Benefits**:

- Canteen
- Discounted or free food
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person