Call Handler

VANRATH are delighted to be assisting a leading Professional Services Company with the recruitment of multiple **Call Handler. **Fantastic company to work in, one of the best company cultures in NI and opportunities for progression.

This role is based in the companies Magherafelt office - Monday - Friday (9.00am - 5.00pm - Flexible Start Times available)

**Permanent** position.

**This is one of the best call handling roles on the market.**

**Salary**

£22,000 - £24,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment

**Responsibilities**
- Engaging with customers in a friendly and professional manner
- Answering telephone calls and dealing proficiently with customer queries
- Liaising with customers regarding installation schedules and service call dates
- Taking phone orders and payments and raising invoices
- Administering web orders and raising sales invoices
- Updating and checking customer CRM database
- Any other administrative duty deemed necessary by management, including cover for reception and other administrative roles

**The Ideal Person**
- Experience working in a similar role
- Strong communicator
- Positive individual
- Great telephone manner
- Great attention to detail levels
- ‘’VANRATH were extremely supportive throughout the recruitment process and answered any queries I had, whilst keeping me informed of progress the entire time. This provided me with more confidence going into the interviews and helped me to secure my new role. Highly recommend’’_
- ‘’I would highly recommend VANRATH who I found to be thoroughly helpful, informative and efficient from first point of contact. Within a week of sending my CV I had interviewed and received an offer for a new role’’_

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: CCS-VRATH