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Dental Clinic Receptionist

7 months ago

London, United Kingdom Chelsea Dental Lounge Full time

**Job Title**:Full-Time / Part Time Receptionist

**Company**: Chelsea Dental Lounge

**Location**: Central London

**About Us**:
Chelsea Dental Lounge, located in the vibrant community of West London, is dedicated to providing exceptional Private and NHS dental care. Our team of professionals is committed to creating a welcoming and supportive environment for our diverse patient base.

This is an exceptional moment to become a part of our practice as we're on the brink of exciting changes, including a move to a larger clinic.

**Job Overview**:
We are currently seeking a friendly and organised Full-Time/ Part-Time Receptionist to join our team at Chelsea Dental Lounge. As the first point of contact for our patients, you will play a crucial role in delivering outstanding customer service and ensuring the smooth operation of the clinic's front desk.

**Responsibilities**:

- Patient Interaction:

- Greet patients warmly and create a positive first impression.
- Assist with patient inquiries, appointments, and check-ins.
- Provide information about clinic services, procedures, and payment options.
- Appointment Scheduling:

- Manage the appointment schedule efficiently.
- Coordinate with dental professionals to optimise appointment availability.
- Confirm and remind patients of upcoming appointments.
- Administrative Support:

- Perform general administrative tasks, including data entry and file maintenance.
- Ensure accurate and complete patient records.
- Billing and Payments:

- Process patient payments and provide assistance with billing inquiries.
- Manage invoices and Statement
- Office Organization:

- Maintain a clean and organised reception area.
- Manage office supplies and coordinate with relevant vendors.

Qualifications:

- Previous experience in a receptionist or customer service role. (preferable)
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- Proficient in using office software and dental office management systems. (preferable)

**Working Hours: Monday to Friday 9.00-18.00 (Flexible Part Time or Full Time)**

**How to Apply**:
**Job Types**: Full-time, Part-time, Permanent

**Salary**: £12.00-£15.00 per hour

Expected hours: 20 - 40 per week

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person