Administrator

3 weeks ago


Redditch, United Kingdom Halfords Full time

**Are you a dynamic and proactive Administration professional seeking an exciting opportunity to make an impact within a well-established organization?**

**Look no further**

We're currently searching for an Administrator to join our team and play a pivotal role in supporting our garages and retail stores.

Reporting directly to the Group Services & Contracts Manager, the you'll be responsible for providing day-to-day support to our garages and retail stores. You'll play a vital role in maintaining supplier relationships, ensuring SLAs are met, and collaborating cross-functionally to enhance service delivery. In addition, you'll step in to support the Group Services Manager and GNFR Services Managers as needed. This is a hybrid role, offering flexibility with a mix of on-site presence and remote work.

**Key Responsibilities**:

- Collaborate closely with the GNFR and procurement teams to manage and administer contracts for various services such as Energy, Waste, Uniforms, Storage, Cleaning, and Stationery.
- Drive a culture of continuous improvement in service levels, cost-efficiency, and operational excellence for Retail and Garage contracts.
- Provide responsive support to Field, Stores, and Garages, swiftly resolving issues related to third-party contracts.
- Work alongside Retail/HAC Channel Performance Manager(s) to develop insightful reports that measure and support field management in achieving customer proposition goals, compliance, and SLA targets.
- Assist in reviewing P&L reports for Store, Garages, and Field teams, ensuring targets are met by offering valuable support and focus.
- Oversee equipment repair management and ensure efficient processes are in place.
- Manage invoice processing, purchase order requests, and expenditure tracking through detailed reporting.

**What we're looking for**:
We are seeking an individual with an operational background in a fast-paced, dynamically changing environment. Your ability to take initiative, identify opportunities for improvement, and drive them to completion will be crucial. Attention to detail is paramount, and your willingness to collaborate and support colleagues across the organization will set you apart.

**What We Offer**:
In this role, you'll have the chance to work with a dedicated team, contribute to operational excellence, and shape the success of our garages and retail stores. We foster a supportive and inclusive work environment that values your ideas and encourages professional growth.

Join us in making a difference in the way we run our sites and serve our customers.

**Hybrid working, 2 days in our support centre in Redditch Worcestershire, 3 days remote, occasional travel to Retail/Garages where required.


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