Junior Transport Planner

3 weeks ago

Barnsley, United Kingdom Truswell Haulage Full time

Support the transport planners where needed.
- Ensure Driver legislation is adhered to at all times in accordance with UK and EU regulations.
- Maintain a forward looking philosophy within a flexible teamwork based environment and ensure that a positive working culture is in place and remains in place by proper and systematic planning
- Liaise with Drivers and customers as necessary to ensure deliveries and collected are in accordance with the customer SLA’s.
- Communicate any complaints or comments made by the customer and report any underlying reason where known and liaise with Line Manager as necessary.
- Act as an ambassador for the Company when speaking with customers and create an excellent impression of the Company.
- Action any other elements to fulfil the operational needs of the business.

**Person Specification**
- Working towards building knowledge of EU/GB statutory driver working time rules
- Good UK geographical knowledge.
- Experience of working with a diverse customer base
- Polite, courteous, respectful and helpful.
- Good Written and oral communication skills
- Ability to work flexibility to meet customer demand
- Have the ability to build and maintain effective working relationships with a wide range of people and customers and drivers
- Possess excellent customer service skills
- Prepared to develop own skills and training
- Ability to adapt to rising situations

Ability to work flexibly to meet the needs of the business

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

COVID-19 considerations:
Personal protective equipment provided
Temperature screening
Social distancing guidelines in place
Sanitisation & cleaning procedures in place.

Work Location: One location

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