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2nd Line Engineer

4 months ago


Watford, United Kingdom Just IT Full time

Are you looking for an exciting new role?
About the Company
A leading MSP is looking for a IT Support Engineer to join their friendly team. They combine traditional IT Infrastructure solutions with the latest cloud technology. This is an amazing opportunity to work in a fast paced, dynamic environment. They are lookingfor a proactive individual who is able to deal with technical issues in a pressurised and time sensitive environment while maintaining a high quality of customer service.
Your technical responsibilities will include but not be limited to:

- Proactive monitoring of IT systems
- Providing support to clients both on-site and remotely
- Managing client accounts, responding to client issues and raising tickets accordingly
- Configuring and troubleshooting routers and firewalls
- Troubleshooting and supporting, Windows, Hyper V, Microsoft Exchange, Firewalls
- Configuring servers, users and PC's
Essential Skills and personal qualities
- 3+ years relevant experience in an IT role
- Ability to perform technical repairs, upgrades, installations and server configuration
- Good working knowledge of Powershell scripting, Active Directory and Networking Protocols