Services Presales Consultant
7 days ago
**Description & Qualifications**:
Description
UKG is the global leader in delivering workforce management solutions in the cloud. Tens of thousands of organizations in more than 100 countries — including more than half of the Fortune 1000® — use UKG to control labour costs, minimize compliance risk, and improve workforce productivity. UKG customers include enterprises large and small across diverse industries worldwide including retail, hospitality, healthcare, manufacturing, services, distribution, and the public sector.
About the Role
This is an exciting opportunity within the EMEA Service Architect team. Working within the Service Architects team the role is focused on consulting with clients both new and existing, analysing and understanding their business needs and creating strategies focused on delivering effective deployments and reduced time to value.
Part of the EMEA team, you will work closely with the sales organisation to partner on opportunities and write business for the Global Delivery Services organisation in EMEA.
Responsibilities Include:
- Partner with the Kronos Sales and Pre-sales organizations to develop strategies to pursue and close opportunities
- Provide a single point of contact to Sales for service opportunities
- Develop an understanding of each target client’s business.
- Build relationships with key client decision-makers or influencers who purchase the service in target opportunities.
- Create and communicate a winning strategy and plan for each opportunity in partnership with sales colleagues.
- Drive the service sales process to completion including key stakeholders within the UKG GDS organisation.
- Responsibility for the creation and management of service selling resources (budget packs, presentations and roadmaps).
- Responsible for the creation and management of key documentation such as deployment timelines, proposals, Statements of Work, RFP responses, Sales Handover documentation etc.
- Maintain a pipeline within Salesforce and be able to communicate it to Sales and Services Management.
- Generate services revenue by interacting with all levels of client management and proposing solutions that provide business benefit to clients.
- Increase the overall Margin and value of strategic deals through presenting and positioning creative strategies and leveraging the UKG GDS Portfolio.
- Liaise with the broader UKG global team to support Multi-National opportunities as required.
**Qualifications**:
About You
- Previous experience within a cloud-based company required, an understanding of the Human Capital Management space would be an advantage
- Sales, presales, or consulting experience required.
- Strong presentation skills required.
- Previous responsibility for Professional Services and Application Hosting / Cloud Services / Managed Services sales including client presentations, developing SOW’s, responding to RFP’s, estimating projects and negotiating contracts preferred
- Well versed in software implementation methodology with experience defining project requirements, managing project engagements, developing project plans, etc.
- Consultative selling skills desirable.
- Experienced in closing services business that meets appropriate pricing and margin guidelines.
- This position requires travel
Company Overview
Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired?
EEO Statement
**Equal Opportunity Employer**
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
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