Global Training Digital Content Administrator

4 weeks ago

Milton Keynes, United Kingdom BSI Full time

Great that you're thinking about a career with BSI

Role: Global Training Digital Content Administrator

Location: Milton Keynes

About the role:
This is a great opportunity to join one of BSI’s most pro-active and diligent teams at an administration level. As the Global Training Digital Content Administrator, you will ensure that BSI Training Academy’s digital content is managed, uploaded and maintained efficiently in the systems used by the business worldwide. This includes E-learning courses, exams and other supporting materials.

This role reports directly to the Global Training Global Training Digital Learning Lead and you will work closely with members of the Product and Systems Team as well as the wider Global Training Team and stakeholders from other BSI countries/streams/functions. The Global Training Digital Content Administrator is a key member of the Global Training Team and you will play an important part in driving the growth of BSI’s digital training business.

**Responsibilities**:

- Work closely with the product team to understand the pipeline of delivery to plan for digital content releases.
- Digital content includes exams, e-learning courses and any other digital support materials in multiple languages.
- Upload and organise digital content into the appropriate delivery system (including the global LMS)
- Ensure proper metadata tagging, categorization, and version control of digital materials.
- Working closely with the systems team to ensure the products are set up and available for country offices to sell.
- Manage and test updates to content in all systems, then working with the relevant teams to communicate the changes.
- Identify areas for improvement in the content delivery, user experience, and learning processes.
- Generate and analyze reports on user activity, content usage course completion, and learning outcomes.
- Ensure that all issues concerning any system are raised with the appropriate team and all risks identified are proactively dealt with.
- Support country teams and stakeholders with queries and local content needs
- Maintain any support and work instruction documentation relating to digital product processes.

To be successful in the role, you will have:

- Experience of managing digital learning content would be an advantage.
- Solid experience of working in an administrative role is essential.
- Strong communication and interpersonal skills, including competence in dealing with stakeholders at all levels, both verbally and in writing - essential.
- Good planning skills and ability to respond well to change in a fast-paced environment.
- High organisational and attention to details skills.
- Troubleshoot and solve problems.
- Strong IT skills - MS Office Suite, in particular Excel, Word and Powerpoint

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.
- D&I Policy_
- BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. _Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive._

If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.

LI - JD1

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