IT Infrastructure and Services Engineer

3 weeks ago


Lichfield, United Kingdom Gleeson Recruitment Group Full time

Gleeson Recruitment Group have just been briefed on a fantastic opportunity for a IT Infrastructure and Services Engineer. This role will mainly be a remote based role with sporadic travel to the head offices in Staffordshire.

The company IT services department is currently undertaking a broad, far-reaching, and exciting change programme in its delivery of IT operations to the business, it's staff and the people we support.

The business are currently seeking a senior IT Systems Administrator who will operate as a member of the final escalation team comprised of System Admins, Network Engineers, and IT Security specialists. You will provide in-depth technical development andsystems maintenance as well as the ability to troubleshoot complex technical issues. You will also often be in direct contact with non-technical staff, so you will need to be a confident communicator

**KEY RESULT AREAS**:

- IT systems technical engineering support for the business's servers, services and virtual infrastructure, on-premises, and cloud.
- Provide root cause analysis of technical issues and implement appropriate resolutions.
- Participate in the development and maintenance of the business's disaster and recovery processes.
- You may be required from time to time to visit any of the company's locations to install or maintain IT equipment.
- Create and maintain documentation of IT processes, services, and operation.
- Keep accurate records of company equipment, software, and installations
- Any other duties consummate with the post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments



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