Apprentice Ward Clerk

This role has a wide variety of administrative tasks that need to be completed. The role is ideal for someone who has willingness to learn new skills, can work in a busy environment. The vacancy is full time 37.5 hrs per week, and the working hours will be from Monday to Friday 07:00 - 15:00. approx

Although English and Maths at level 2 is not required for the role, it is a requirement to complete the apprenticeship and need to be in place by the end of the apprenticeship. If you do not hold or cannot evidence English and Maths at level 2 then support will be provided for the successful applicant(s) as part of the Trust’s apprenticeship offer. **

To check demographic details are correct on admission and discharge. Admit patients on screen.

Prepare patient notes for admission.

To arrange transport for patients attending other hospitals/departments.

To answer the telephone, taking messages or transferring calls as appropriate.

To book outpatient appointments prior to patient discharge.

To prepare any discharged patients paperwork for scanning.

To provide support to nursing staff for general patient requests.

Liaise with Informatics regarding electronic equipment.

To support Consultants and their team with any clerical issues.

To report any computer or technical issues to IT.

Assist with completion of friends and family questionnaires

complete curtesy follow up call for some discharged elective patients

Working with the housekeeper to ensure stationery supplies are available.

All new colleagues can expect to receive a warm and friendly
Wirral welcome from the very first time they make contact with
us. We are described as “competent and caring staff” by our
patients.

Wirral University Teaching Hospital NHS Foundation Trust is
situated on The Wirral peninsula which has a stunning coastline
and beautiful countryside surroundings, with great activities for
its residents.

We are one of the largest and busiest acute Trusts in the North
West of England, comprising of the Wirral’s only Emergency
Department. We provide a high quality range of acute care
services and employ over 6,000 staff, who serve a population of
approximately 400,000 people across Wirral, Ellesmere Port,
Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial
turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links
including motorway, train, bus or ferry and within easy reach to
the major cities of Liverpool, Chester and Manchester as well
as neighbouring North Wales.

Please see attached Job description for further information about the Ward Clerk position available with WUTH.

There is an on-site car park and access to cycle to work schemes. There is access to onsite shops and a subsidised staff restaurant. Annual Leave starts at 27 days a year plus bank holidays.