Reception Manager

1 month ago


London, United Kingdom Deverell Smith Full time

Our client is a leading European real estate investor mainly active in the offices, residential, retail, leisure, and logistics market. An opportunity has arisen for a Reception Manager to join the UK team. This role encompasses a range of responsibilitiesoutlined below and requires someone who has experience in each of these areas.

**Reception Duties**
- Acting as a first point of contact as front of house
- Dealing with enquiries: walk-ins and telephone
- Meet and greet guests for meetings
- Offering and preparing refreshments for guests

**IT**
- Setting up screens in meeting rooms for video conferencing
- Dealing with any IT technical issues and reporting to IT support
- Ordering new IT equipment for the office and new joiners
- Refilling printers with paper and toner
- Mobile support

**Facilities Management**
- Dealing with suppliers and contractors i.e., gardeners, electricians, cleaners
- Scheduling ad-hoc remedial works and regular maintenance for the office and courtyard
- Keeping track of provision of keys and organising spares

**Hospitality**
- Ordering and preparing catering for lunch meetings
- Maintaining required standards of the office and meeting rooms
- Cleaning meeting rooms in preparation for meetings which follow
- Replenish water in meeting rooms throughout the day
- Fill up fruit bowls around the office for staff
- Distribute milk to all fridges in the office

**Administrative Responsibilities**
- Booking and arranging restaurants, travel, transport, and accommodation
- Organising couriers for collection and drop-off
- Assist PA and team with diary management: managing diaries and organising meetings and appointments
- Processing invoices and reconciling credit card expenses in an accurate and timely manner
- On-boarding process with new starters
- Off-boarding process with leavers
- Renew insurance policies i.e., mobile
- General admin: binding, printing, sorting, and sending post
- Tracking staff birthdays and arranging a card and present
- Ordering stationery and drinks for both the office and Marketing Suite
- Decorating the office and Marketing Suite dependent on the Season
- Other miscellaneous tasks and responsibilities as required to support the Managing Director

**Required Skills and Experience**
- Great accuracy and attention to detail and will be highly organised with the ability to be proactive and take the initiative
- Strong communications skills
- Discretion and trustworthiness
- Flexibility and adaptability
- Ability to work under pressure and to deadlines
- Calm and professional manner
- Quick learner, problem solver and logical thinker
- Love being at the heart of a business
- On top of your game in terms of scheduling and overseeing diaries
- Experience in hospitality



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