Senior Support Worker

3 weeks ago

Brynmawr, United Kingdom TristoneNash Ltd Full time

TristoneNash are pleased to be supporting a reputable Housing Association that is going from strength to strength as they look to recruit for a new service, working closely with their already established and award-winning Mental Health and Wellbeing team.

We are looking for a Mental Health and Wellbeing Senior with passion and drive to join the team, enabling patients to thrive and work towards an independent future. This role will support delivery of a 24/7 support service in partnership with Aneurin BevanUniversity Health Board (ABUHB). The service will support patients transition from secure hospital residential settings into a supported community setting. The service will also aid the transition from CAMHS into Community Mental Health Teams. Eventually,the service will aid the individual to then transition into independence within the community.

The support provided will be responsive to individual need and delivered in partnership with the Intensive Case Management Team at ABUHB. The service will be based between Blaina Gwent and Brynmawr, Gwent.

**Accountabilities**:

- Assist the team leader in the day-to-day operational management of the service, including staff support, operational paperwork and reviews of support quality.
- Share supervisory duties for team with co-senior and team leader, including management one-to-ones with team members.
- To assist the team leader with in-reach and transition of individuals from health care settings to the service.
- To assist with and lead on the transition from the service into the community. This may involve liaison with local authorities and wider health care professionals.
- Sharing responsibilities with wider management to lead team meetings, audit the service and drive service improvement.
- Continuously embedding our values and principles, and encouraging a safe and psychologically led environment for both staff and supported individuals.
- Sharing on call responsibilities with wider management team.
- Assisting with crisis management, ensuring all events are appropriately responded to and escalated where required.
- Proactive and timely liaison with CMHT’s, Hiraeth, Police, crisis, management, and 3rd sector where appropriate.
- Ensuring daily medication audits are completed in-line with Care Inspectorate Wales registration framework.
- Possess (or be willing gain) Care Inspectorate Wales Values and Principles certificate and a relevant Health and Social Care NVQ.
- To assist the team leader with regular training of the team, including new inductions and basic training.
- Share responsibility to complete individual reports of service users on a quarterly basis.

**Requirements**:

- Have an NVQ Level 5 in Health and Social Care, or be willing to work towards this whilst in post.
- Training in medication administration will be supplied.
- An ability to build trusting therapeutic relationships with those people who use the service. You will understand the value of setting safe boundaries and expectations and be able to do so whilst modelling positive relationships, care, kindness, and compassion.
- Understanding of PIE, ACEs, and strength/restorative-based approaches.
- Experience of representing and advocating needs of service user and staff needs.
- Experience of working with individuals with complex mental health needs, disrupted attachments and interpersonal difficulties and challenging behaviour.
- You will have a good understanding of the wide range of community and third sector organisations operating across Gwent and be proactive in establishing links with these.
- You must have a full driving licence and be prepared to travel as part of this role.
- The rota is a rolling rota covering six weeks. This rota includes shift patterns that cover mornings, afternoons, nights, and occasional weekend working.
- You must be willing to work on and on-call basis (on rota shared between four people)

**Benefits**:

- 30 days annual leave and bank holidays
- An additional two gifted days to be taken over the seasonal period.
- A company culture that promotes work life balance
- Opportunities to be involved in 'Can
- Do’ days, giving back to the communities where we work
- A half a day’s leave under the 'School Starter Scheme’
- Free fruit, fresh filtered water, tea and coffee within our offices
- Cycle to Work Scheme
- One year’s paid subscription to professional body (one membership per year)
- Free eye tests at Specsavers and a contribution towards the cost of prescription glasses
- Access to our internal coaching and wellbeing services that are devoted to supporting professional and personal development
- Free and confidential access to a 24/7 Employee Assistance Wellbeing Hub
- We are a member of the Social Housing Pension Scheme. There is an opportunity for employees to join The Defined Contribution Scheme and we match contributions up to 10%
- Learning and Development opportunities, with learning available in a range of formats to suit your needs

TristoneNash are acting as an Employment Agency on behalf of our client.

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