Customer Assistant

4 weeks ago

Llanelli, United Kingdom Marks & Spencer Full time

Customer Assistant - Cafe

Working Pattern:
Wednesday
- 11:00-15:00
Thursday
- 11:00-15:00
Friday
- 11:00-15:00
Saturday
- 11:00-15:00

**Anticipated end date: 25/06/2023**

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates, it’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Llanelli, CARMARTHENSHIRE, WALES;
Llanelli Parc Trostre RP

  • Customer Assistant

    4 weeks ago

    Llanelli, United Kingdom Lidl Full time

    Summary Starting from £11.40 per hour - 'As of the 1st March 2024 our pay will be increasing to £12.00' Contracted hours: - 10 to 25 hours This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or...

  • Customer Assistant

    4 weeks ago

    Llanelli, United Kingdom Lidl Full time

    Summary Starting from £12.40 per hour | Up to 30 hours |30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer...

  • Customer Assistant

    4 weeks ago

    Llanelli, United Kingdom Lidl Full time

    Summary £12.00 per hour | 20 to 30 hour contract | Early and late shifts available | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like...

  • Customer Assistant

    3 weeks ago

    Llanelli, United Kingdom Marks & Spencer Full time

    Customer Assistant -Foods - Temporary Working pattern: Wednesday 04:00-08:00 Thursday 04:00-08:00 Friday 04:00-08:00 Saturday 04:00-08:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete...

  • Customer Assistant

    4 weeks ago

    Llanelli, United Kingdom Marks & Spencer Full time

    Customer Assistant - Cafe Sunday - 11:00-15:00 Monday - 11:00-15:00 Tuesday - 11:00-15:00 Thursday - 11:00-15:00 **Anticipated end date 25/06/2023** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude -...

  • Customer Assistant

    4 weeks ago

    Llanelli, United Kingdom Marks & Spencer Full time

    Customer Assistant - Cafe Week 1 Monday 11. 00 - 15.00 Thursday 11.00 - 15.00 Friday 11.00 - 15.00 Saturday 11.00 - 15.00 Week 2 Tuesday 11.00 - 15.00 Wednesday 11.00 -15.00 Friday 11.00 - 15.00 Saturday 11.00 -15.00 **Anticipated End Date: - 30/9/23** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task...

  • Customer Assistant

    2 weeks ago

    Llanelli, United Kingdom Marks & Spencer Full time

    Customer Assistant - Foods - Temporary Working Pattern: WEEK 1 Wednesday 05:00-14:00 Thursday 13:00-22:00 Friday 10:00-19:00 WEEK 2 Thursday 13:00-22:00 Friday 10:00-19:00 Saturday 08:00-17:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...

  • Customer Assistant

    4 weeks ago

    Llanelli, United Kingdom Lidl in Deutschland Full time

    Summary Starting from £12.40 per hour | Up to 30 hours | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl...

  • Customer Assistant

    3 weeks ago

    Llanelli, United Kingdom Lidl GB Part time

    Summary Starting from £12.40 per hour | Up to 30 hours |30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant,...

  • Customer Assistant

    2 weeks ago

    Llanelli, United Kingdom M&S Full time

    **All the details** Work Pattern: Week 1 Sunday 15:00-19:00 Thursday 18:00-22:00 Friday 18:00-22:00 Saturday 18:00-22:00 Week 2 Sunday 15:00-19:00 Wednesday 18:00-22:00 Friday 18-00-22:00 Saturday 18:00-22:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...

  • Customer Assistant

    3 weeks ago

    Llanelli, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Llanelli **All the details** Customer Assistant - Foods - Llanelli Working pattern: Sunday: 13:30-22:00 Tuesday: 13:30-22:00 Wednesday: 13:30-22:00 Friday: 13:30-22:00 Saturday: 13:30-22:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers...

  • Customer Assistant

    4 weeks ago

    Llanelli, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Llanelli **All the details** Customer Assistant - Foods - Llanelli Week 1 Sunday:16:00 -20:00 Wednesday: 10:00 -14:00 Thursday: 10:00 -14:00 Friday: 10:00 -14:00 Sat 10:00 -14:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...

  • Seasonal Customer Service Assistant

    3 weeks ago

    Llanelli, United Kingdom Carmarthenshire County Council Full time

    **Vacancy Details**: **Summary** **Salary**: - £24,155 - £24,556 (Grade B) inclusive of 8% Pro-rata**Location**: - Pembrey Country Park**Region**: - Llanelli**Job Type**: - Temporary - Part Time**Vacancy Group**: - Communities**Category**: - Customer Services**Closing Date**: - 07/02/2024**Date Posted**: - 29/01/2024**Reference**: -...

  • Seasonal Customer Service Assistant

    3 weeks ago

    Llanelli, United Kingdom Carmarthenshire County Council Full time

    **Vacancy Details**: **Summary** **Salary**: - £24,155 - £24,556 (Grade B) inclusive of 4% Pro-rata**Location**: - Pembrey Country Park**Region**: - Llanelli**Job Type**: - Temporary - Part Time**Vacancy Group**: - Communities**Category**: - Customer Services**Closing Date**: - 05/03/2024**Date Posted**: - 21/02/2024**Reference**: -...

  • Customer Assistant

    4 weeks ago

    Llanelli, United Kingdom M&S Full time

    **Summary** customer assistant - Foods - Llanelli **All the details** Customer Assitant - Foods - Llanelli Working pattern: Wednesday: 16:00 - 20:00 Thursday: 16:00 - 20:00 Friday: 16:00 20:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Delta Wellbeing Customer Assistant

    1 week ago

    Llanelli, United Kingdom Llesiant Delta Wellbeing Full time

    **Salary**:£25,380-£26,237 (Grade D +8%) **Job Type**: Permanent - full time **Closing Date**: 14/06/2024 **Reference**: 395 As a customer assistant, you'll be at the frontline of delivering exceptional customer service. You will be handling inbound calls from customers in need of urgent out-of-hours assistance, efficiently allocating jobs to...

  • Customer Service Assistant

    2 weeks ago

    Llanelli, Carmarthenshire, United Kingdom Corner house newsagent Full time

    Customer service assistan needed for shop till and post office. post office training will be provided. Staffs need to work with flex hours, sorting out the delivery, filling the shelfs. We are looking with fluent English knowledge, enthusiastic and very good customer service.Job Type: Part-timePart-time hours: 25 per weekSalary: £9.55 per hourBenefits:...

  • Customer Assistant

    4 weeks ago

    Llanelli, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Hospitality - Llanelli Parc Trostre Purpose: To deliver a great shopping experience for our customers, putting customers before task every time Champion new way of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and...

  • Customer Assistant- Hospitality- Llanelli Parc

    4 weeks ago

    Llanelli, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Hospitality - Llanelli Parc Trostre To deliver a great shopping experience for our customers, putting customers before task every time Champion new way of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell...

  • Customer Advisor

    4 weeks ago

    Llanelli, United Kingdom B&Q Full time

    **About the role** **Part time - 16 hours per week - 3 F**ixed term contract** **Shifts available: Monday - Sunday, 6.00am - 10.00pm** **£10.60 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as...