Medical Receptionist

Blackheath Medical Practice is a growing patient focused training practice looking to recruit a friendly, enthusiastic receptionist. We offer a range of consultations such as e-consult, video, online and face to face appointments. The practice is forward thinking and offers a high level of care to patients and a high achiever in QOF. The Practice also plays a huge part in North Coast Alliance Primary Care Network working with other practices to provide shared services. A successful CQC completed in May 22 rated the practice as good.

Key responsibilities of Receptionist include:

- Answering the telephone and dealing with patients at the front desk
- Request blood and prescription requests
- Booking patients onto EMIS clinical system (in practice and cross organisation services)
- Code and summarise incoming mail and patient records
- Arrange services to support our more vulnerable patients - referral to social prescriber, arrange interpreter services, community pharmacy.
- Knowledge of EMIS, Docman, ICE, AccuRx, Patchs, Microsoft Office, and NHS.net
- Be a team player and be able to communicate both verbally and written form
- Excellent communication skills to deal with challenge quickly, calmly and efficiently
- Achieve deadlines with confidence and have ability to prioritise workload

Position 1: Monday **&** Friday 10 :15 - 18:45 (half hour lunch) 16 hours

Position 2: Monday **to** Friday 14:45 - 18:45 20 hours

**Closing date Wednesday 21st February 2024**

**Job Types**: Part-time, Permanent

**Job Types**: Part-time, Permanent

**Salary**: £10.42 per hour

Expected hours: 16 - 20 per week

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 21/02/2024
Expected start date: 11/03/2024