Customer Experience Agent

2 months ago


Slough, United Kingdom SIXT UK Full time

Building lasting relationships with our customers. Your team is the beating heart of the company
- Supporting your Field Sales colleagues with your focused and precise way of working. In your daily job you keep a structured overview in preparation of meetings with customers, offers and price calculations, contract management, and other tasks
- Analysing customer usage behaviour and data to uncover further sales opportunities and follow up on them (alone, or with your Field Sales colleagues) and to grow revenues
- Partnering up with international colleagues, to expand cooperation with customers across the globe
- You implement and enable: You deliver a seamless mobility experience for B2B customers, making a difference through excellence and excitement
- You will be a service-oriented administrator with strong sales customer relationship management skills for the car rentals division in UK.
- 6-12 months relevant experience in customer service experience
- Intermediate skills using Microsoft Office suite (Excel, Word and PowerPoint)
- Excellent spoken and written communication skils
- Exceptional problem solving skills
- Customer-centric with a passion for delivering extraordinary customer experiences
- Strong interpersonal skills
- Excellent listening skills
- Knowledge of Car rentals an asset
- Positive and self-motivated team player

**Additional Information**:
**About the department**:
SIXT stands for premium quality not only in regards to vehicles, but also in sales. The Customer is the King. As one of the most innovative, fastest-growing and profitable mobility providers in the world, the customer is always the focus for SIXT. Our sales department, as the most important bridge to our customers, enables us to further expand our market leadership in Germany and to intensively support SIXT in its international expansion. Sales at SIXT stands for a dynamic working atmosphere, innovative products, and excellent service quality.

**About us**:



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