Hotel Porter

3 weeks ago

Torquay, United Kingdom TLH Leisure Resort Full time

It’s an exciting time to join Team TLH. We’re on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.

As a Hotel Porter, you will work closely with all of the departments in the Hotel to deliver excellent service to our guests and organisers of conferences & events, within the Hotel setting.

**Your responsibilities will include**:

- Have a friendly and welcoming personality with a can-do attitude
- Good communication and teamwork skills
- Helpful and courteous at all times
- Able to assist guests with luggage and other tasks
- Smart and professional appearance

**Our values - STARS**
- **Service** - Responding quickly and professionally with a good work ethic to guests and other members of the team
- **Teamwork** - Working in close collaboration you will support the duty manager and other departments of the hotel
- **Attitude** - By maintaining a proactive and friendly attitude, you will be helpful and courteous
- **Respect** - Being respectful to both guests and other team members at all times.
- **Safe and Sustainable** - To ensure that safe working practices are maintained in accordance with Health, Safety, Hygiene, Fire and other regulations.

**What we have to offer**:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:

- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Up to 28 days annual leave

**Hours and Rate of pay**:
This is a casual role with shifts dependent on business needs, including weekend availability.

Hourly Rate: £10.42 per hour - Aged 19+ (£9.50 per hour for ages 16-18)

**About TLH Leisure Resort**

Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.

**Ready to apply?**

**Job Type**: Part-time

**Salary**: £9.50-£10.42 per hour

**Benefits**:

- Canteen
- Discounted or free food
- Employee discount
- Gym membership
- On-site gym
- On-site parking
- Store discount

Schedule:

- Day shift
- Weekend availability

Work Location: In person

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