Transaction Processor

We’re committed to your flexibility and wellbeing. You’ll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life. Find out more about our culture of flexible working.

**We give you a world of potential**

Founded in 1978, Computershare has become the world’s largest global transfer agent. We facilitate shareholder recordkeeping and communications. We are trend setters leading the way while keeping our employees engaged through skill building and growth opportunities and now we have an exciting opportunity for someone to contribute their talents as Transaction Processors within our Issuer Services Group.

**A role you will love**

As a transaction processer you will be trained to maintain account transactions, issue replacement checks on shareholder accounts, and comprehend shareholder instructions to accurately process multiple requests. Working from an electronic queue through our system, this position completes data entry of shareholder details and share amounts as well as requests to transfer shares from one party to another, requests to sell shares, account updates including address changes, dividend payment elections and a variety of other maintenance transactions.

There are specific service level standards related to the review and processing of the transactions so the ability to prioritize your daily work to meet the challenge is a must. Flexibility and dependability are important in this role. If you have keen organizational skills, and either data entry experience, strong reading comprehension abilities or you are just looking for a difference in career, this may be the perfect fit for you.

If you’re the type that likes to be detailed oriented and take pride in working through a workload independently, you will find this position very rewarding.

Some of your key responsibilities will include:

- Process and/or review routine and complex data entry transactions along with communicating directly with clients, brokers, or relationship managers within established productivity and quality standards.
- Research, follow up and resolution of stakeholder inquiries and deficient transactions presented for processing.
- Review and ensure that the required legal documentation and/or client authorization has been obtained prior to processing.
- Research any out of balance conditions with the Reconciliation Team.
- Daily review of information pertaining to processing feedback and procedural updates.
- Required to work overtime and assist on other functions or departments during peak volumes to assist in meeting our clients service level agreements.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

**What will you bring to the role?**

As you can imagine, we need you to have great attention to detail. Supporting a core process isn’t an easy job, so being able to think independently, problem solve, and work quickly are some key skills that you’ll need for this role.

Other key skills required for the role include:

- Good communication skills
- Good Technical skills, Computer skills
- Upbeat Energetic and ready to learn
- Attention to Detail, specifically for the purposes of Reading Comprehension
- Keen organizational skills, and ability to multi-task
- Willing to adhere to compliance-related class testing and certification as required.
- Good Data Entry skills, and ability to type an average of 65 words per minute preferred.
- Previous hands-on experience in a metrics-driven environment where there were established productivity and quality standards preferred Proficient in Microsoft packages preferred**Rewards designed for you
**Health and Wellbeing **. Our health and wellbeing rewards can be tailored to support you and your family.

**Save for Your Future **. We will support you along your retirement savings journey.

**Paid time away from work **. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

**Employee Discounts **. We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

**Extra Rewards. **From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

**A company to be proud of**

We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to