Night Porter
6 months ago
Be part of something big
We are Pernod Ricard, a leading company in the global wines and spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries, including: Absolut vodka, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur, Mumm and Perrier-Jouët champagnes as well Jacob’s Creek, Brancott Estate and Campo Viejo wines.
Here in the UK
In the UK, Pernod Ricard is made up of 3 businesses:
- Pernod Ricard UK, which markets, sells and distributes our products in the UK market
- Chivas Brothers, the largest brand company in the Group, responsible for the production and management of our award-winning Scotch whisky portfolio
- Pernod Ricard Global Travel Retail, the global and EMEA home of the group’s duty free, air travel and cruises business.
We are an organisation of 2,000 employees in the UK, headquartered in London, in a brand-new office designed with sustainability, ‘conviviality’ and collaboration in mind. We also have offices in Scotland and various distilleries and production sites across the UK from Plymouth to London to Speyside.
Your new team
This position sits in our Chivas Brothers business. At Chivas Brothers, our 1,600-strong team across 27 sites is committed to upholding the heritage of Scotch and ensuring its sustainable future, as well as opening it up to new audiences across the globe.
The Linn House Night Porter has a pivotal role to play in helping the team to deliver excellent customer service/ hospitality to all guests staying at Linn House through advocacy and best in class in Company health & safety.
Your unique contribution
To create a pleasant experience for the guests by ensuring security of guests and the Linn House during the night. To deliver Hospitality with passion and providing truly memorable moments to our guests.
Key Responsibilities:
- To ensure Linn House is kept to high standards of cleanliness and the security of people and premises is maintained throughout the night shift
- Liase with International Brand Ambassador and LH Evening Host to ensure all guests needs are accommodated to high standards of quality
- You’ll be responsible to set and clear stations for guests such as the Whisky bar for drinks and Dining room for next morning breakfast service.
- Ensure that you carry out operations within Linn House conform to current Health and Safety legislation and report any failings to company health and safety representative.
- Be qualified in First Aid - Course delivered by Chivas Brothers.
- Undertake any other reasonable duties as requested by the Linn House Supervisor.
Who you’ll be working with
Report to the Linn House Supervisor
- Key relationship internal: Linn House Team, Blend & Single Malt marketing teams, Heritage/ International Brand Ambassadors Team
- Key relationship external: Linn House Guests & Company Contractors
Your blend of talent
This position could be right for you if you:
- General knowledge & passion of Scotch Whisky and Chivas Brothers Company brands
- Have a good working knowledge of Night Porter duties
- Good organisational skills
- Ability to work within in team to promote the interests of the Chivas Brothers brands and deliver an exceptional guest experience
- Good communication skills: ability to communicate effectively at all levels within and out with the Company to foster positive relationships
- Ability to work unsocial hours, including weekends, and day shifts when there is a business requirement.
- Pro-active outlook and the ability to adapt changing circumstances at short notice
Mandatory to be based in Speyside for this role
Conviviality: the Pernod Ricard Way
We have our own way of doing things. We call it conviviality It’s our way of being, and something unique you feel and experience when working for Pernod Ricard.
We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring.
We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on sustainability and responsibility.
We’re committed to diversity and inclusion
People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’.
We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture - an environment where we can truly be ourselves.
Responsible drinking
As ‘Créateurs de con