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Weekend Customer Experience Assistant

8 months ago

Kidlington, United Kingdom Yarnton Home and Garden Full time

Job description

Weekend Customer Experience Assistant

About Yarnton Home & Garden

Yarnton Home & Garden is a vibrant home and garden store located just north of Oxford. The business has undergone expansion over the last few years, and we are on the lookout for positive and energetic people to take the business confidently into the future.

About the role

We are looking for a brilliant and dynamic Weekend Customer Experience Assistant to join our fun, hardworking and forward-thinking Customer Experience team in our ever-expanding Garden Centre, just north of Oxford.

Yarnton Home & Garden is a garden centre undergoing a huge transformation and we are looking for enthusiastic individuals to help take our centre to the next level.

Our team are continuously working to achieve more and grow with us as the business grows. Becoming a part of our close-knit team means taking ownership from day one and producing a high standard of customer service and other tasks. We are looking for someone to start a successful, rewarding, and exciting career with us.

Main Responsibilities will include:

- Go the extra mile for our customers, making sure they have an amazing experience with us.
- Providing customers with amazing customer service while processing transactions at our Garden and Home tills.
- Share knowledge and experience with colleagues to help support others in building confidence.
- Supporting the retail team with shop floor duties as and when required.
- Raising and feeding back any customer comments with your line manager.
- At times, you may be required to support other departments due to business needs.

We are looking for:

- A strong communicator who is confident to liaise across departments.
- Strong organisational skills.
- No experience necessary as full training will be given.
- Comfortable working under pressure and multi-tasking.
- A good work ethic.
- Days of work will be Saturday and Sunday working 14 hours per week.

What we offer:

- Hourly pay rate.
- Competitive holiday entitlement.
- Training and development to advance your career.
- Generous staff store discount at Yarnton Home and Garden and select Concessions.
- Stakeholder pension scheme.
- Invitation to Staff Parties

**Job Types**: Part-time, Permanent
Part-time hours: 14 per week

**Salary**: £8.00-£10.60 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Weekends only

Work Location: In person