Hotel Cleaner
2 weeks ago
Position:
**Housekeeper**
Minimum of 15 hours - additional hours available including weekends
Meets National Living Wage
Position Summary:
The Hotel Housekeeper reports to the Hotel Manager and is responsible for supporting the successful performance of the Hotel by ensuring a professional, friendly and highly efficient experience is delivered to our guests.
**Qualifications for the role**:
- No previous experience required although would be advantageous
- Must have excellent customer service skills
- Must be skilled in hotel room cleaning to the highest of standards
- Must have a meticulous attention to detail
- Must be able to work on their own initiative
- Must be able to prioritise and organise work load
- Must have excellent communication skills
**Duties and Responsibilities**:
- Create and sustain a work environment that embraces the mission, culture and values of the business and consistently role models those behaviours
- Supporting the Hotel Manager in all areas as required
- Always maintain a friendly yet professional relationship with hotel guests, visitors and fellow colleagues
- Ensure they are knowledgeable as to the requirements of the relevant standard operation procedures (SOPS)
- Knowledgeable of the hotel and guest accommodation facilities and services provided
- Knowledgeable of the department’s safety and emergency procedures
- Manage lost property in accordance with the lost property standard operating procedure
- Clean all areas as requested by the Hotel Manager including bedrooms, bathrooms, showers and toilets, and kitchen areas to the highest standard
- Make beds in accordance with the SOP
- Manage the delivery and storage of linen
- Be able to work within the designated time frame
- Undertake room deep cleaning as required
- Perform carpet cleaning using the equipment provided
- Replenish stocks of toilet roll, soap, paper towels as necessary
- Vacuum corridors, office areas and stairs as requested
- Damp wipe paintwork and high dust all areas
- Remove any rubbish to the designated area
- Report any maintenance and repair tasks in the hotel to the Hotel Manager
- Escalate anything unusual to management
- Any other duties reasonably required of you to support the business as needed.
**Your entitlements**:
Your compensation and benefits are embodied in your employment contract
**Job Type**: Part-time
Pay: £12.00 per hour
Expected hours: No less than 15 per week
**Benefits**:
- Flexitime
Schedule:
- Day shift
Work Location: In person
Reference ID: BTHCleaner0524
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