1st Line Engineer

2 weeks ago


Camberley, United Kingdom Lynx Recruitment Ltd Full time

Lynx Recruitment are working with an IT Managed Services Provider with growth plans and are looking for a 1st Line Engineer to join the business who wants development and progression.

Please note: You will be asked to go into the Camberley office once a week.

Responsibilities will include:

- 1st Line support for Windows Desktops, Laptops, hardware and software
- 1st Line support for Office 365 Admin (User Accounts/Licenses/Permissions/Apps).
- Writing/Updating User and System Documentation Working on SLA based technical support calls

Key Skills of the Support Engineer:

- Strong verbal and written communication skills.
- Excellent customer service skills with the ability to demonstrate a professional, respectful and proactive approach to customer service.
- Ability to prioritise work and work to deadlines.
- Ability to multi-tas


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