Temporary Customer Service Executive

5 months ago


Bradford, United Kingdom Castle Employment Agency Full time

**Customer Service Executive Position Available**

Are you driven to build solid business relationships and help companies thrive? We're looking for a Customer Service Executive to join our clients team in Bradford on a temporary ongoing basis. The role may also become a permanent opportunity for the right person If you enjoy making meaningful connections and have a knack for problem-solving, this role is for you

**Responsibilities**:

- Keep accurate records of interactions using the CRM system
- Reach out to businesses via phone to introduce the clients products and services
- Encouraging engagement and managing overdue payments through outbound calls
- Occasionally attend events to network and represent our client’s services
- Connect businesses with relevant services, both internal and external
- Identify opportunities to attract new members through lead generation and promote services
- Implement strategies to retain customers

**Requirements**:

- Previous experience in customer service or sales, preferably B2B
- Strong communication and organisational skills
- Familiarity with CRM software
- Ability to work independently and as part of a team

**Job Types**: Full-time, Temporary contract, Temp to perm
Contract length: 6 weeks

Pay: £12.00-£13.00 per hour

Expected hours: 35 per week

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person


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