Designate Team Leader- Spar Chew Valley

4 weeks ago


Bristol, United Kingdom Appleby Westward Group Ltd Full time

**Customer Service Assistant/Designate Team Leader**

**SPAR Chew Valley**

Our SPAR convenience stores are more than just a local shop and as a member of our team, you will have a really important role to play in delighting our customers and positively contributing to the local community and the running of our business. We are now offering an exciting part time contract for a Customer Service Assistant to cover various shifts which may include mornings, afternoons, evenings, or weekends.

This role will also include some hours worked as a Designate Team Leader, this means you will have additional responsibilities in the absence of management, an enhanced rate of pay will be awarded for those hours completed. As a Designate Team Leader, you will be developing your leadership and behaviours to further your progression and increase the accountability and responsibilities within your job role.

**Knowledge, Skills & Behaviours**
- Excellent customer service and communication skills.
- Able to build trusted relationships with colleagues and customers.
- A positive ‘can do’ attitude, with the ability to work positively as part of a team to achieve results.
- Excellent time keeping and flexibility to work a range of shifts.
- Well presented, SPAR brand ambassador.
- Successful completion of the Post Office P250 security screening (where applicable).

**Do you have**:

- A 'can do' attitude.
- A clear understanding of what customer service means and why it is so important.
- The ability to work closely with a team.
- Great communication skills and a passion for your local community.
- Flexibility to work shifts which may include early starts, late finishes or weekends.
- Successful completion of the probationary period will require you to pass P250 check.

**Benefits include**:

- Staff discount scheme
- Pension
- Employee assistance programme which offers advice and support for our colleagues 24/7, 365 days a year.

Experience in a similar role would be advantageous but not essential as full training will be provided. Therefore, if you have a passion for retail and customer service, we have the right job for you

Hourly rates of pay: £10.42 per hour (aged 23 +), £10.18 per hour (aged 21-22), £7.49 per hour (aged 18-20) Flat rate £11.00 per hour for shifts with additional responsibility.

**To Apply**:



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