Business Support Officer

4 months ago

Taunton, United Kingdom Somerset County Council Full time

**Why should I choose Somerset Council?**
Good question.

Well, for a start, we’re a hugely ambitious council, committed to improving lives for the residents, communities and businesses of Somerset.

And that’s why we’re working so hard to build a sustainable organisation with a culture that rewards, values and recognises our staff, and gives everyone here the opportunity to grow and develop, personally and professionally.

If you’re looking for a place where you work truly matters - where YOU truly matter - we might be just right for you.

We also promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.

**What will I be doing?**
You will supervise, co-ordinate and support the performance of a team providing specialist business support services to the CHAIRS service - Central Support/Children Protection Case Conferences/Route 1 service.

The work will involve communication with professionals at all levels internally and externally so excellent communication skills are required. The nature of the work is sensitive and highly confidential.

You will hold a county-wide lead role for business support activities associated with Route 1, Child Protection Case Conferences and Central Support. This will involve attending and participating in projects and working groups linked with service improvement.

You will be part of the wider Business Support team which supports the delivery of children’s services across Somerset Council.

**What kind of experience or qualifications do I need?**
You will be working in an administrative role and have good organisational skills. You will have the ability to work at pace and be able to prioritise conflicting work demands, managing your own work load. You must be proactive and have excellent attention to detail with drive and a can-do attitude and be able to demonstrate strong communication, leadership, and IT skills.

A good understanding of the role of the Children’s Social Care service is essential and a recent working knowledge of LCS and Sharepoint, and the work of the CHAIRS service would be a huge advantage.

Experience of leading and supervising a team is advantageous but demonstration of the required qualities and commitment is essential, full training will be provided.

**What will I be offered in return?**
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

- We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
- Generous annual leave allowance, with the opportunity to purchase additional leave
- Staff discounts in gyms.
- Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
- Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
- A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
- My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

**Anything else I should know?**
You will be based in County Hall, Taunton but will be hybrid working.

The salary for this role is £24,496 - £27,852 per annum.

If you see Somerset County Council referenced anywhere in this advert or it’s supporting documents, please assume we are referring to Somerset Council. The advertised job description, pay and terms and conditions remain the same.

**DBS information**
This role requires a basic check via the Disclosure procedure.

Job Reference: SCC04214

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