Enquiries Advisor

2 months ago

Dunstable, United Kingdom The Bedford College Group Full time

We have a great opportunity based at our Central Beds College campus for a Enquiries Advisor to become a key member of our Student Services department.

As a Enquiries Advisor, you will play a pivotal role in the success of our students through:

- Providing flexible administrative and professional services, ensuring a highly professional first line response to all stakeholders.
- Providing accurate and comprehensive initial information and advice whilst working closely with learning area teams on up-to-date information
- Being a key player in delivering excellence throughout all stages of the learner journey and you will provide a flexible set of generic services across the range of our learners.
- Ensuring that all learners and internal and external customers receive excellent customer care from all staff within the learning resource centre/welfare team/enquiries team and admissions and enrolments.
- GCSE Grade C / 4 or above in English and Maths.
- ** Student centred - **At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
- ** Educational excellence - **We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.
- ** Teamwork** - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
- ** Continuous improvement - **We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on best practice and learning from others.
- ** Caring**:

- We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage and support each other.
- ** Inclusive - **We celebrate differences and diversity, recognising that we can learn from each other.

Further details of the safeguarding requirements and essential criteria for the post can found within the Job Description.

**About Us**

The Bedford College Group aims to deliver world-class skills and education to the communities we serve. The Bedford College Group is comprised of Bedford College, Shuttleworth College, The Bedford Sixth Form, Tresham College, Central Bedfordshire College and the National College of Motorsport.

**Contract Type - Bedford College Professional Services**
- 15 hours per week (0.32727 FTE) / 36 weeks per year
- Peoples Pension
- Retail and leisure discounts

**Interviews will be held on a date to be confirmed

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