Waiter/ Waitress

4 weeks ago

London, United Kingdom Marriott International, Inc Full time

**Job Number** 23023935

**Job Category** Food and Beverage & Culinary

**Location** W London, 10 Wardour Street, London, London, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management
***

Boldly coloring outside the lines of luxury, W London turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

**Rewards for work, benefits for your lifestyle**

You’ll be supported in and out of the workplace through:

- Discounts on hotel rooms and food and beverage across the company
- Learning and development opportunities
- Recognition programs
- Wellbeing programs

**WHAT YOU'LL DO**
- This role has responsibilities, which include but are not limited to;_
- Represent and be the face of the hotel/bar to all guests
- Attend daily briefings from management who will explain any special requirements for service.
- Greeting guests and offering table service to the required standard.
- Efficient and Knowledgeable of our menus, specials and offers.
- You will explore and explain dishes to guests including ingredients and discussing any allergy information.
- Take and deliver accurate drink and food orders.
- Be responsible for opening tabs, billing/credit card/payment and CASH Handling.
- Assist in setting up and closing down the floor areas ready for service or the next trading session.
- Clean POS stations including terminals, micros screens, server trays, menus, display signs and change them, polishing cutlery, folding napkins, carrying and moving tables/chairs around etc.
- Check and refill condiments including sauces, PDQ rolls, pens, salt & pepper, sugar bowls, sprays, candles, etc.
- Cover IRD and Events Department when needed.
- Follow Opening and Closing checklists.
- Follow company policies including absences, sickness, lateness, holidays etc.
- Attend trainings and development as required.
- As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above._

**What we’re looking for**

KEY ATTRIBUTES
- Possess a good command of English
- An excellent verbal manner and customer service skills, including problem resolution and complaint handling
- Experience in an equivalent position in a venue which runs late night operations
- Good organisation skills with an attention to detail
- A team Player with flexible & positive attitude
- Hardworking and consistent

DESIRABLE ATTRIBUTES
- Previous experience in the restaurant/bar of a luxury 5* hotel
- Previous brand experience or lifestyle hotel knowledge
- Micros knowledge is beneficial
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

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