Customer Service Advisor

5 months ago


Nelson, United Kingdom TLB Medicals Full time

We are looking for customer service advisors to join our growing team at our prestigious offices in Nelson

As a customer service advisor, your job will be to assist clients with their enquiries and liaise with team members to ensure that weekly targets are achieved.

Your job role will include:

- Contacting clients who have made online enquiries
- Ensuring customers that qualify for our service by meeting company criteria
- Asking them relevant questions to their enquiry and following up by requesting additional information
- Working with teams members to achieve daily and weekly targets.
- Ability to communicate with both potential clients and colleagues
- Objection handling (full training is given)
- Confident telephone manner
- Target driven and Highly Motivated / Team Player
- Must be reliable and punctual.
- Ability to build rapport with the customer

Benefits of the job include:

- Company Bonus Scheme
- Regular incentives
- Free parking
- Casual Dress
- No weekends

If you are looking for a job with real potential and development opportunities, then this is the job for you. You need to have a passion for customer service and helping people with their enquiries, be team player and someone who wants to progress withing the company.

Training & Development:
Full training is given to all new starters and we there are genuine opportunities for progression within the business.

**Job Types**: Permanent, Full-time

**Salary**: From £22,000.00 per year

**Benefits**:
Pay: £22,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay

Application question(s):

- Do you have a valid UK driving Licence?

**Experience**:

- Customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: Customer Sales 2803



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