Tool Hire Supervisor

We are looking for an enthusiastic and organised **Tool Hire Supervisor** to join our team at **Jewson in Redhill**

As a **Tool Hire Supervisor**, your role will be essential to keeping our tool hire department running smoothly, as well as being a key holder for the branch. This role has a strong focus on building customer relationships, upselling our tool hire offer and supervising the department all while being a positive ambassador of the Jewson name.

This role is working with **Jewson Redhill **as part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

**Is this role right for me?**

If you have experience in the Tool Hire or Builder's Merchant industry and have a passion for leading and supporting teams to deliver great customer service, this is the role for you
- Strong organisational skills, with the ability to prioritise work accordingly
- Strong communication skills
- Experience dealing with internal and external customers
- Leadership experience would also be beneficial to the role
- A full, clean UK driving licence is essential for this role

**What will I be doing?**

Our **Tool Hire Supervisors** are essential within the branch network, you will build relationships with customers and understand their wider requirements to maximise sales growth. You will be in regular contact with our customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;
- Proactively promote and upsell our tool hire offer with potential customers
- Supervising a small team to ensure that great relationships are developed with our customers
- Collaborate with the wider network to support customer requirements and business activities
- Get to know the local market to support plans for sales growth
- Organise delivery and collection of our hire products
- Occasionally carry out basic maintenance and cleaning of our tool hire equipment in the workshop
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
- Work with colleagues to suggest opportunities for improvement
- Act as a key holder for the branch when needed

**What will we offer you?**

STARK Group are pleased to offer you:

- A competitive salary
- A discretionary bonus scheme
- Opportunities for career progression and development
- 31 days' holiday (including bank holidays), plus the option to buy or sell additional days
- A defined contribution pension scheme
- Great discounts across high street chains, online stores and holiday agents
- STARK Life Assurance Scheme
- Access to a leading health and wellbeing portal

**Are Jewson and Stark an Inclusive employer?**

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

Schedule:

- Weekend availability

Application question(s):
Work Location: In person